Waxaa laga yaabaa inaad khibrad u leedahay meesha aad ka iibsatay xayaysiinta ciyaarta soo socota, kaliya inaad iibsato oo aad isla markiiba niyad jabto. Iyadoo aan loo eegin^(Regardless) sababta ay ciyaartu kuugu soo bixin weyday, waxaa laga yaabaa inaad xiisaynayso inaad lacag ku soo celiso Steam ciyaarta. 

On Steam , waxaad awood u leedahay inaad soo gudbiso codsiga lacag celinta haddii aad dareento inaadan rabin inaad sii haysato ciyaar aad soo iibsatay^{(game you bought)} . Waxaa jira waxyaabo aad u baahan tahay inaad ogaato, si kastaba ha ahaatee, haddii aad rabto in lacag lagu soo celiyo Steam . Haddii aadan aqoon sida loo soo celiyo lacagta Steam , halkan waxaa ah wax walba oo aad u baahan tahay inaad ogaato. 

Marka Aad Ka Codsan Karto Lacag Soo Celinta Steam^{(When You Can Request a Refund on Steam)}

Waxaa jira shahaadooyin qaar ah oo aad u baahan tahay inaad la kulanto ka hor inta aadan ka filan lacag celinta Steam . Marka hore^(First) , waxaad u baahan tahay inaad codsato lacag celin 14 maalmood gudahood ka dib markaad iibsato. Waxa kale oo aad haysataa kaliya wax ka yar 2 saacadood oo wakhtiga ciyaarta ah^{(play time with the game)} . 

Steam wuxuu leeyahay xitaa haddii aadan si sax ah u buuxin shuruudahan, waxaad weli codsan kartaa lacag celin. Si kastaba ha ahaatee, waxay aad ugu dhowdahay inaad mid hesho haddii aad buuxiso shuruudahan. 

Haddi Steam uu ogaado in aad ku xad-gudbaynayso nidaamka lacag-celinta adoo soo celinaya marar badan ama haddii kale aad nidaamka u isticmaalayso nooc ka mid ah dano shaqsiyadeed, waxa laga yaabaa in lagaa xayiro inaad codsato lacag celin. 

Sida Loo Soo Celiyo Lacagta Steam^{(How to Request a Refund on Steam)}

Si aad u codsato soo celinta Steam , raac tillaabooyinkan:

1. Tag help.steampowered.com oo gal akoonkaaga Steam. 

1. Hoos u deg oo dooro Iibka^(Purchases) .

1. Steam wuxuu tusi doonaa taariikhdaada wax iibsiga lixdii bilood ee la soo dhaafay. Wax iibsi kasta oo la soo dhaafay waxa ay u badan tahay in aan dib loo soo celin doonin. Dooro^(Select) iibka aad rabto inaad soo celiso halkan. 

1. Ka dib doorashada iibka, hoos Waa maxay arrinta aad ku haysatid iibkan? ^{(What issue are you having with this purchase?)}dooro waxaan jeclaan lahaa lacag^{(I would like a refund)} celin 

1. Shaashada xigta, dooro waxaan jeclaan lahaa inaan codsado lacag celin^{(I’d like to request a refund)} . Foomka codsiga ayaa markaa soo muuqan doona. 

1. Buuxi^(Fill) foomkan adiga oo dooranaya sababta lacag celintaada iyo sharraxaad gaaban oo ku saabsan arrinta aad ku leedahay ciyaarta haddii loo baahdo. 

1. Kadib markaad buuxiso codsigaaga lacag celinta, waa inaad heshaa iimayl xaqiijin ah. 

Marka lacag celintaada la oggolaado, waxay qaadan kartaa ilaa toddobaad in lacagtaada lagu soo bandhigo jeebka Steam ama akoonkaaga bangiga. Markaa isha ku hay akoonkaaga si aad u hubiso inaad aragto soo celinta lacagta. 

Sida Loo Soo Celiyo Dalabka Hore^{(How to Refund a Pre-Order)}

Haddii aad horay ciyaarta uga dalbatay Steam , balse aad maskaxdaada bedesho, Steam wuxuu kuu ogolaanayaa inaad soo celiso dalabka horudhaca ah wakhti kasta ka hor inta aan ciyaarta la sii deyn. Haddii dalabka hore la sameeyay in ka badan saddex bilood ka hor, waxaa laga yaabaa inaadan awoodin inaad dib ugu soo celiso bangigaaga, laakiin Steam waxa laga yaabaa inay ku siiso dhibcaha  Steam Wallet .

Si aad u soo celiso dalabka hore, waxaad raaci kartaa isla tillaabooyinka kor ku xusan si aad lacag u soo celiso ciyaarta, marka laga reebo wakhtigan dooro dalabka hore ee aad u rabto lacag celinta. 

Sida Loo Soo Celiyo Hadyad^{(How to Refund a Gift)}

Haddii aad rabto inaad soo celiso ciyaarta Steam oo aad qof kale siisay, qofka ciyaarta helay waa inuu bilaabo codsiga lacag celinta haddii ay hore u soo furteen. Haddii aysan haysan, iibsadaha ayaa soo gudbin kara codsiga laftiisa. 

Haddi hadyada mar hore la soo furtay, qaataha hadyada waxa uu bilaabi karaa lacag celinta isagoo raacaya tillaabooyinka qaybta hore si uu u soo celiyo ciyaarta. Waa kan sida qaataha uu u soo celiyo hadiyadda ka hor inta aanu soo furan:

1. Tag help.steampowered.com akoonkooda oo dooro Games, Software, iwm^{(Games, Software, etc)} .

1. Dooro ciyaarta hibada lahayd, ka bacdi dooro waxa aan filayo maaha^{(It’s not what I expected)} . 

1. Dooro Waxaan jeclaan lahaa inaan codsado soo celinta hadiyaddan^{(I’d like to request a refund for this gift)} . 

1. Calaamadee sanduuqa ku xiga Oggolow iibsadaha asalka ah ee hadiyaddan inuu codsado soo celin^{(Allow the original purchaser of this gift to request a refund)} . Ciyaarta ayaa laga saari doonaa akoontiga qaataha

Ka dib marka qaataha hadyada uu raaco tillaabooyinkan, iibsadaha ciyaarta ayaa hadda soo gudbin kara codsi lacag celin ah oo loogu talagalay ciyaarta iyada oo loo marayo xisaabtooda iyaga oo isticmaalaya isla tillaabooyinka qaybta ugu dambeysa. 

Maskaxda ku hay, isla xeerar ayaa khuseeya ciyaarta hibada leh. Taasi waa, iibsigu waa in lagu sameeyaa 14 maalmood gudahood, qaataha haddiyaddu waa inuu lahaado wax aan ka badnayn 2 saacadood oo wakhtiga ciyaarta ah^{(play time on the game)} . 

Sida Loogu Soo Celiyo Ciyaarta Qiimaha Iibkeeda^{(How to Refund a Game For Its Sale Price)}

Steam uma tixgeliyo xadgudub ku ah nidaamka lacag-celinta si loo helo lacag-celinta ciyaarta ka dibna dib loogu iibsado qiimaha iibka. Si kastaba ha ahaatee, iibku waa inuu ku dhacaa 14-ka maalmood gudahooda ka dib markaad ciyaarta iibsatay, maadaama aad kaliya soo celin karto ciyaarihii aad soo iibsatay muddadaas gudahooda. 

Waxa kale oo aad haysataa kaliya laba saacadood oo wakhtiga ciyaarta ah oo aad doonayso inaad soo celiso oo aad dib u iibsato. Si kastaba ha noqotee, kani maaha sharci adag oo degdeg ah markaa wali way mudan tahay inaad isku daydo oo aad aragto haddii Steam uu dib kuugu soo celin doono. Waxaad geli kartaa qaybta Xusuus^(Notes) -qorka ee codsiga lacag-celinta ee ciyaartu iibtay ka dib markaad iibsatay oo aad jeclaan lahayd inaad dib u iibsato. 

Si tan loo sameeyo, waxa kaliya ee aad u baahan tahay inaad sameyso waa inaad codsatid soo celinta lacagta ciyaarta, adoo hubinaya inay buuxisay shuruudaha. Marka laguu soo celiyo, waxaad dib u iibsan kartaa ciyaarta iibka ah. Waxaad raaci kartaa tillaabooyinka kore ee lacag celinta ciyaaraha si aad tan u sameyso. 

Soo celinta Ciyaarta Steam^{(Refunding a Game on Steam)}

Steam aad ayuu u dabacsan yahay siyaasadooda lacag celinta, waxayna tan u sameeyaan si ay kor ugu qaadaan dareen khatar la'aan ah marka ay iibsanayaan ciyaaraha cusub. Tani waa dhaqan wanaagsan maadaama ciyaaro badan ay keeni karaan buun buunin badan ka^{(garner a lot of hype)} dibna hoos u dhigi karaan marka la sii daayo. 

Ilaa inta ciyaartaadu ay ka soo baxayso shuruudaha Steam oo aadan si xad dhaaf ah u isticmaalin nidaamka lacag celinta, waa inaadan wax dhib ah kala kulmin inaad soo celiso ciyaartaada Steam , oo aad dareento fiicnaan ku saabsan iibsashada ciyaaraha cusub adigoo og inay tahay habka fudud haddii loo baahdo. 

How to Refund a Game on Steam

Maybe you’ve had an experience where you bought into the hype of an upcoming game, only to buy it and becоme immediately dіsappointed. Regardless of why the game didn’t deliver for yоu, you may be interested in getting a refυnd on Steаm for the game. 

On Steam, you have the ability to submit a refund request if you feel like you don’t want to keep a game you bought. There are some things you need to know, however, if you want a refund through Steam. If you don’t know how to get a refund on Steam, here’s everything you need to know. 

When You Can Request a Refund on Steam

There are some qualifications you need to meet before you can expect a refund from Steam. First, you need to request a refund within 14 days after you purchase it. You also only have less than 2 hours of play time with the game. 

Steam says that even if you don’t meet these requirements exactly, you can still request a refund. However, you’re much more likely to get one if you meet these requirements. 

If Steam finds that you are abusing the refund system by refunding too many times or otherwise using the system for some sort of personal gain, you may be blocked from requesting refunds. 

How to Request a Refund on Steam

To request a refund on Steam, follow these steps:

1. Go to help.steampowered.com and log into your Steam account. 

1. Scroll down and select Purchases.

1. Steam will show your history of purchases from the last six months. Any purchases further in the past will likely not be refunded. Select which purchase you want to refund here. 

1. After selecting the purchase, under What issue are you having with this purchase? select I would like a refund. 

1. On the next screen, choose I’d like to request a refund. The request form will then appear. 

1. Fill out this form by selecting your reason for a refund and a short description of what issue you’re having with the game if needed. 

1. After you complete your refund request, you should receive a confirmation email. 

Once your refund has been approved, it can take about a week for your funds to show up in your Steam wallet or bank account. So keep an eye on your account to make sure you see the refund appear. 

How to Refund a Pre-Order

If you’ve pre-ordered a game through Steam but then change your mind, Steam will allow you to refund a pre-order at any time before the game’s release. If the pre-order was made more than three months ago, you may not be able to get a refund back to your bank, but Steam may provide you with Steam Wallet credits. 

To refund a pre-order, you can follow the same steps above for refunding a game, except this time choose the pre-order you want a refund for. 

How to Refund a Gift

If you want to refund a Steam game that you gifted to someone else, the person who received the game will have to initiate the refund request if they’ve already redeemed it. If they haven’t, the purchaser can submit the request themselves. 

If the gift has been redeemed already, the gift recipient can initiate the refund by following the steps in the previous section to refunding a game. Here’s how the recipient should refund the gift before redeeming it:

1. Go to help.steampowered.com on their account and select Games, Software, etc.

1. Select the game which has been gifted, then choose It’s not what I expected. 

1. Select I’d like to request a refund for this gift. 

1. Check the box next to Allow the original purchaser of this gift to request a refund. The game will be removed from the recipient’s account.

After the gift recipient follows these steps, the purchaser of the game can now submit a refund request for the game through their account using the same steps as the last section. 

Keep in mind, the same rules apply for the gifted game. That is, the purchase should have been made within 14 days, and the gift recipient should have no more than 2 hours of play time on the game. 

How to Refund a Game For Its Sale Price

Steam does not consider it an abuse of the refund system to get a refund for a game and then rebuy it for the sale price. However, the sale will have had to occur within the 14-day time span after you bought the game, as you can only refund games you bought within that time span. 

You also only have two hours of playtime on the game that you intend to refund and rebuy. However, this isn’t a hard and fast rule so it’s still worth it to try and see if Steam will refund you. You can enter into the Notes section of the refund request that the game went on sale after you bought it and you’d like to rebuy it. 

To do this, all you need to do is request a refund for the game, making sure it meets the requirements. Once you’re refunded, you can rebuy the game on sale. You can follow the steps above for refunding games to do this. 

Refunding a Game on Steam

Steam is pretty lax with their refund policy, and they do this in order to promote a no-risk feeling when buying new games. This is a good practice since many games can garner a lot of hype and then under-deliver upon its release. 

As long as your game meets Steam’s requirements and you don’t overuse the refund system, you should have no problem refunding your game on Steam, and can feel better about buying new games knowing it’s such a simple process if needed. 

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