Waxa ay ka iibsatay App-ka Google Play Store, kaliya in aad mar dambe niyad jabto. Ha ka werwerin isticmaalka hagahan waxa aad codsan kartaa ama aad dib ugu heli kartaa wax iibsiga Google Play Store.^{(Bought an app on Google Play Store, only to be disappointed later. Don’t worry using this guide you can claim or get a refund on your Google Play Store purchases. )}

Dhammaanteen waxaan soo iibsannay waxyaabo aynaan u baahnayn, kana qoomamaynnay go'aankayaga ahaa inaan iibsanno hadhow. Ha ahaato wax jidheed sida kabo, saacad cusub, ama software ama app, baahida soo noqoshada iyo helitaanka lacag celintu waa joogto. Waa wax caadi ah in la ogaado in cadadka lacageed ee aanu wax ku bixinay aanu ahayn mid u qalma. Marka laga hadlayo abka, lacagta khidmadaha la bixiyo ama nooca buuxa uma eka inay u weyn tahay sidii ay hore ugu muuqatay.

Mahadsanid, isticmaalayaasha Android waxay faa'iido u leeyihiin inay helaan lacag celin kasta oo aan ku qanacsanayn ama wax iibsi shil ah oo lagu sameeyo Google Play Store . Waxaa jirta siyaasad lacag celin ah oo si wanaagsan loo qeexay taasoo u ogolaanaysa isticmaalayaasha inay si fudud dib ugu soo ceshadaan lacagtooda. Sida ku cad shuruudaha iyo shuruudaha ugu dambeeyay, waxaad codsan kartaa lacag celin 48 saacadood gudahooda ee iibka. Labada saacadood ee ugu horreeya, waxaad heli doontaa badhanka lacag celinta u go'an oo aad isticmaali karto. Intaa ka dib, waxaad u baahan tahay inaad bilowdo codsiga lacag celinta adoo buuxinaya warbixinta Cabashada^(Complaint) oo sharxaysa sababta aad u doonayso inaad u joojiso iibkaga. Maqaalkan, waxaan uga hadli doonaa habkan si faahfaahsan.

Sida Loo Soo Celiyo Iibka Google Play Store^{(How to Get a Refund on Google Play Store Purchases)}

Kahor intaadan sii wadin inaad lacag soo celintaada Play Store ka hesho waa inaad barataa siyaasadaha soo celinta Google Play Store :

Siyaasadda Soo celinta Google Play^{(Google Play Refund Policy)}

Dukaanka Google Play^{(Google Play)} kaliya maaha inuu leeyahay apps iyo ciyaaro laakiin waxyaabo kale sida filimada, iyo buugaagta. Intaa waxa dheer in badi apps-yada ay ka yimaaddaan horumariyeyaasha dhinac saddexaad. Natiijo ahaan, suurtagal maaha in la yeesho hal siyaasad lacag celin oo caadi ah dhammaan alaabooyinka la bixiyo. Sidaa darteed^(Therefore) , ka hor inta aynaan bilaabin ka doodista sida loo soo celiyo lacag celinta, waxaan u baahanahay inaan fahamno siyaasadaha lacag celinta ee kala duwan ee ka jira Play Store .

Guud ahaan, app kasta oo aad ka soo iibsato Google Play Store waa lagu soo celin karaa oo waxaad xaq u leedahay lacag celin. Shuruuda kaliya ayaa ah inaad codsatid lacag celin ka hor inta aysan dhicin 48 saacadood ka dib macaamilka^{(request a refund before the expiration of 48 hours after the transaction)} . Tani waa run inta badan abka laakiin xaaladaha qaarkood, gaar ahaan horumariyaha dhinac saddexaad, waxay noqon kartaa wax yar oo dhib badan mararka qaarkood.

Siyaasadda Soo celinta Google Play ee Apps iyo Iibka Gudihiisa^{(Google Play Refund Policy for Apps and In-app purchases)}

Sidaan hore u soo sheegnay, app kasta ama ciyaar kasta oo aad ka soo iibsato Google Play Store waxa lagu soo celin karaa 48 saacadood gudahood. Haddii wakhtigaas uu dhamaado markaa ma awoodid inaad si toos ah lacag uga soo celiso Play Store . Xaaladdaas, waxaad u baahan tahay inaad ogaato horumariyaha app-kan oo aad si toos ah ula xiriirto. Waxa aynu si faahfaahsan uga hadli doonaa hababkan in yar ka dib. Siyaasadda lacag-celinta sidoo kale waxay u haysaa run wax kasta oo app-ka lagu soo gato. Waxaad soo celin kartaa alaabtan oo aad dib u heli kartaa 48 saacadood ee soo socda.

Dhab ahaantii, uninstall-ka app-ka 2 saacadood gudahooda ee iibsashada waxay xaq kuu siin doontaa inaad si toos ah u bilowdo lacag celin. Si kastaba ha ahaatee, haddii aad mar kale dib u soo celiso abka markaa ma awoodid inaad mar kale dalbato lacag celin.

Siyaasadda Soo Celinta Google Play ee Muusiga^{(Google Play Refund Policy for Music)}

Google Play Music waxa uu bixiyaa maktabad heeso badan. Haddii aad rabto adeegyo qaali ah iyo waayo-aragnimo xayeysiis la'aan ah, markaa waxaad u baahan tahay inaad hesho rukhsad premium ah. Ku biiristaan ​​waa la joojin karaa wakhti kasta Weli waxaad awoodi doontaa inaad ku raaxaysato adeegyada ilaa rukunsigii u dambeeyay kaa dhacayo.

Shay kasta oo warbaahin ah oo lagu gato Google Play Music waxa lagu soo celin doonaa 7 maalmood gudahood oo keliya^{(Google Play Music will be refundable within 7 days only)} haddii aadan baahin ama soo dejin.

Siyaasadda Soo celinta Google Play ee filimada^{(Google Play Refund Policy for Movies)}

Waxaad ka iibsan kartaa filimada Google Play Store oo aad daawato ka dib wakhtiyada firaaqada dhowr jeer. Si kastaba ha ahaatee, mararka qaarkood run ahaantii ma dareemaysid inaad daawato filimka dabadeed. Hagaag^(Well) , mahadsanid, haddii aadan ciyaarin filimka xitaa hal mar, markaas waxaad ku soo celin kartaa 7 maalmood gudahood^{( return it within 7 days)} oo aad hesho lacag celin buuxda. Haddii ay dhibaatadu ka timaado tayada sawirka ama codka, markaas waxaad dalban kartaa lacag celin ilaa 65 maalmood ah.

Siyaasadda Soo celinta Google Play ee Buugaagta^{(Google Play Refund Policy for Books)}

Waxaa jira noocyo kala duwan oo buugaag ah oo aad ka iibsan karto Google Play Store . Waxaad heli kartaa E-book , buug maqal ah, ama xidhmo ka kooban buugaag badan.

Buuga E-buugga, waxaad dalban kartaa lacag celin 7 maalmood gudahooda^{(refund within 7 days)} ee iibka. Tani, si kastaba ha ahaatee, maaha mid lagu dabaqi karo buugaagta la kiraysto. Sidoo kale, haddii faylka e-buugga uu soo baxo in la kharribmay, markaa daaqadda soo noqoshada ayaa la kordhiyaa ilaa 65 maalmood.

Buugaag maqalka ah dhanka kale lama soo celin karo. Waxa kaliya ee ka reeban waa kiiska fayl khaldan ama kharriban oo waa la soo celin karaa wakhti kasta.

Siyaasadda lacag-celinta xirmooyinku waa ka sii dhib badan tahay maadaama ay jiraan waxyaabo badan oo ku jira xidhmo. Xeerka guud wuxuu dhigayaa in haddii aadan soo dejin ama aadan dhoofin dhowr buug oo xirmada ku jira, markaas waxaad dalban kartaa lacag celin 7 maalmood gudahooda^{(refund within 7 days)} . Haddii alaabta qaarkood ay noqdaan kuwo waxyeeloobay markaas daaqada lacag celinta waa 180 maalmood.

Sidoo kale akhri: ^{(Also Read: )}Fix Transaction laguma dhammaystiri karo Google Play Store^{(Fix Transaction cannot be completed in Google Play Store)}

Sida Loo Soo Celiyo Iibsiyada Dukaanka Play Google 2 saac ee ugu horeeya^{(How to Get a Refund on Google Play Store Purchases in the first 2 hours)}

Sidii hore loo soo sheegay, sida ugu fudud ee lacag lagu soo celin karo waa in lagu sameeyo labada saacadood ee ugu horreeya gudahooda. Tani waa sababta oo ah waxaa jira badhanka 'Soo celinta' ee u go'an bogga app-ka oo aad si fudud u taaban karto si aad u hesho lacag celin. Waa hab fudud oo hal taabo ah oo lacag celintu isla markiiba la oggolaaday, wax su'aalo ah lama weydiin. Horaantii, wakhtigani wuxuu ahaa 15 daqiiqo oo kaliya kumay filnayn. Mahadsanid Google^{(Thankfully Google)} ayaa tan ku kordhisay laba saacadood taaso ra'yigeena ku filan inay tijaabiso ciyaarta ama app oo ay soo celiso. Raac tillaabooyinka hoose si aad u aragto sida.

1. Waxa ugu horreeya ee aad u baahan tahay inaad ku furto Google Play Store^{(open Google Play Store)} qalabkaaga.

2. Hadda geli magaca app^{(enter the name of the app)} ee bar raadinta oo u gudub ciyaarta ama bogga app.

3. Taas ka dib, si fudud ku dhufo badhanka Lacag-celinta^{(tap on the Refund button)} ee halkaas ku yaal badhanka Furan^(Open) .

4. Waxa kale oo aad si toos ah uga saari kartaa app-^{(directly uninstall the app)} ka qalabkaaga 2 saacadood gudahood oo si toos ah ayaa laguu soo celin doonaa.

5. Si kastaba ha ahaatee, habkani wuxuu shaqeeyaa hal mar oo kaliya; ma awoodi doontid inaad soo celiso abka haddii aad mar kale iibsato. Qiyaastan ayaa loo sameeyay si looga fogaado dadka inay ka faa'iidaystaan ​​iyada oo loo marayo wareegyo soo noqnoqda oo wax iibsiga iyo soo celinta.

6. Haddii aadan awoodin inaad hesho badhanka Lacag celinta^(Refund) , markaas waxay u badan tahay inay sababtu tahay inaad seegtay 2 saacadood. Waxaad weli dalban kartaa lacag celin adiga oo buuxinaya foomka cabashada. Waxaan kaga hadli doonaa arrintan qaybta xigta.

Sida Loo Soo Celiyo Google Play Lacag 48 saac ee ugu Horeyso^{(How to Get a Google Play Refund in the First 48 hours)}

Haddii aad seegtay xilliga soo celinta saacada ugu horreysa, markaas beddelka ugu fiican ee xiga ayaa ah inaad buuxiso foomka cabashada oo aad dalbato lacag celin. Tani waxay u baahan tahay in lagu sameeyo 48 saacadood gudahooda ee macaamilka. Codsigaaga soo celinta iyo soo celinta waxaa hadda habayn doona Google . Ilaa iyo inta aad soo gudbiso codsigaaga lacag celinta wakhtiga la sheegay, waxaa jira ku dhawaad ​​100% dammaanad ah inaad heli doonto lacag celin buuxda. Intaa ka dib, go'aanka waxaa leh horumariyaha abka. Waxaan si faahfaahsan uga hadli doonaa arrintan qaybta xigta.

Hoos waxaa ku yaal hage-tallaabo-xikmad leh oo lagu dalbanayo lacag-celinta Google Play Store . Tallaabooyinkan sidoo kale waxay khuseeyaan iibka gudaha abka, in kasta oo ay u baahan karto faragelinta abka horumariyaha oo laga yaabo inay qaadato waqti dheer ama xitaa la diido.

1. Marka hore, fur browserka^{(open a browser)} oo u gudub bogga dukaanka ciyaarta^{(play store)} .

2. Waxaa laga yaabaa inaad gasho akoonkaaga,^{( log in to your account,)} sidaas samee haddii lagugu soo dajiyo.

3. Hadda guji ikhtiyaarka Koontada^{(click on the Account option)}  ka dibna go to the Purchase history/Order history section.

4. Halkan ka raadi app-ka aad rabto inaad soo celiso^{(look for the app that you wish to return)} oo dooro Warbixinta dhibaatada ikhtiyaarka ah.^{(Report a problem option.)}

6. Hadda dhagsii liiska hoos-u-hoosaadka oo dooro ikhtiyaarka " Tan waxaan ku soo iibsaday shil^{(I purchased this by accident)} ".

7. Intaa ka dib raac macluumaadka shaashadda halkaas oo lagu weydiin lahaa inaad doorato sababta aad u soo celinayso app this.^{( choose the reason as to why you are returning this app.)}

8. Samee taas ka dibna dhagsii badhanka Submit.^{(click on the Submit button.)}

9. Hadda, waxa aad u baahan tahay oo dhan waa inaad sugto. Waxaad heli doontaa boostada xaqiijinaysa in la helay codsigaagii lacag celinta.

10. Lacag celinta dhabta ah waxay qaadan doontaa xoogaa dheer waxayna kuxirantahay dhowr arrimood sida bangigaaga iyo lacag bixinta iyo waliba xaaladaha qaarkood horumariyaha app-ka dhinac saddexaad.

Sida loo helo Soo celinta Google Play ka dib markay 48-saac daaqdu dhacdo^{(How to Get a Google Play Refund after the 48-hour window expires)}

Xaaladaha qaarkood, waxay qaadataa in ka badan toddobaad in si dhab ah loo ogaado in app-ka aad soo iibsatay aanu ahayn mid wanaagsan oo kaliya lacag lumis. Qaado, tusaale ahaan, abka dhawaqyada dajiya ee aad u soo iibsatay hurdo la'aanta wax saamayn ah kuguma yeelanayso. Xaaladdan oo kale, sida cad waxaad jeclaan lahayd inaad dib u soo celiso lacagtaada. Si kastaba ha ahaatee, mar haddii aanad taas ka samayn karin Google Play Store laftiisa, waxaad u baahan tahay inaad doorato door kale. Xalka ugu fiican ee adiga ayaa noqon doona inaad si toos ah ula xiriirto horumariyaha app.

Inta badan kuwa horumariya abka Android waxa ay ku bixiyaan ciwaankooda iimaylka ee sharaxaada abka ee ra'yi-celinta iyo si ay u bixiyaan taageerada macaamiisha. Waxa kaliya ee aad u baahan tahay inaad samayso waa inaad u gudubto bogga app ee Play Store oo aad hoos ugu dhaadhacdo qaybta xidhiidhka horumariyaha^(Developer) . Halkan, waxaad ka heli doontaa cinwaanka iimaylka horumariyaha. Hadda waxaad u soo diri kartaa iimayl iyaga oo sharaxaya dhibaatadaada iyo sababta aad u jeclaan lahayd inaad u hesho lacag celinta abka. Waxaa laga yaabaa inaanay shaqayn mar walba, laakiin haddii aad samayso kiis adag oo horumariyahu uu diyaar u yahay inuu u hoggaansamo markaas waxaad heli doontaa lacag celin. Tani waxay mudan tahay in la toogto.

Haddii taasi shaqayn waydo, markaa waxaad isku dayi kartaa inaad si toos ah ula xiriirto kooxda taageerada Google^{(Google’s support team)} . Waxaad emailkooda ka heli doontaa qaybta nala soo xidhiidh^{(Contact Us)} ee Play Store . Google waxay ku wayddiinaysaa inaad si toos ah ugu qorto haddii horumariyuhu aanu ku qorin ciwaankooda iimaylka, aanad jawaab ka helin, ama haddii jawaabtu tahay mid aan lagu qancin. Si daacad ah, Google ma soo celin doono lacagtaada ilaa aad ka haysato sabab adag mooyaane. Markaa, iska hubi inaad tan si faahfaahsan u sharaxdo intii aad awoodid iskuna day inaad samayso kiis adag.

Sida Loo Soo Celiyo Google Play Buuga E-buugga, Filimka, iyo Muusiga^{(How to Get a Google Play Refund for an E-book, Movie, and Music)}

Sidaan hore u soo sheegnay, siyaasadda lacag-celinta way ka yara duwan tahay buugaagta, muusiga, iyo filimada. Waxay leeyihiin wakhti yar oo dheer laakiin taasi waxay khusaysaa oo keliya haddii aanad bilaabin isticmaalkooda.

Si aad u soo celiso buug e-book ah waxaad helaysaa wakhti 7 maalmood ah. Marka laga hadlayo kiraynta, ma jirto si loo dalbado lacag celin. Aflaanta, bandhigyada TV-ga, iyo muusigga, waxaad heli doontaa 7da maalmood oo keliya haddii aadan bilaabin baahinta ama daawashada. Waxa kaliya ee ka reeban waa in feylku xumaaday oo aanu shaqayn. Xaaladdan oo kale, daaqada lacag celinta waa 65 maalmood. Hadda maadaama aadan ka dalban karin lacag celin abka, waxaad u baahan tahay inaad isticmaasho browserka. Raac tillaabooyinka hoose si aad u aragto sida.

1. Marka hore, dhagsii halkan,^{( here,)} si aad u gasho shabakada Google Play Store.^{(go to the Google Play Store website.)}

2. Waxaa laga yaabaa inaad gasho akoonkaaga^{(log in to your account)} markaa, samee taas haddii lagugu soo sheego.

3. Hadda go to the Order History/purchase history section ku dhex jira tab xisaabaadka^{(Accounts tab)} oo hel shayga aad rabto inaad soo celiso.

4. Intaa ka dib, dooro Report a problem option.

5. Hadda dooro "Waxaan jeclaan lahaa inaan codsado lacag celin"^{( “I’d like to request a refund”)} doorashada.

6. Hadda waxaa lagu weydiin doonaa inaad ka jawaabto su'aalaha qaarkood oo aad sharaxdo sababta aad u rabto inaad u soo celiso shayga oo aad u dalbato lacag celin.

7. Markaad gasho faahfaahinta laxiriirta, taabo ikhtiyaarka Gudbinta.^{( tap on the Submit option.)}

8. Codsiga lacag celintaada hadda waa laga baaraandegi doonaa oo waxaad dib u heli doontaa lacagtaada haddii shuruudaha kor ku xusan ay run kuu yihiin.

lagu taliyay: ^{(Recommended: )}

• Hagaaji Google Play Store ku dheggan Google Play Sugitaanka Wi-Fi-ga^{(Fix Google Play Store Stuck on Google Play Waiting for Wi-Fi)}
• Sida loo hagaajiyo Khaladaadka Google Play Store^{(How to Fix Google Play Store Errors)}
• Hagaaji Play Store kuma soo dejin doono Apps-ka aaladaha Android^{(Fix Play Store Won’t Download Apps on Android Devices)}
• Sida kor loogu qaado signalka Wi-Fi ee taleefanka Android^{(How to Boost Wi-Fi signal on Android Phone)}

Intaasi, waxaan ku nimid dhamaadka maqaalkan. Waxaan rajeyneynaa inaad u aragto macluumaadkaan mid waxtar leh oo aad awooday in laguu soo celiyo wax iibsiga dukaanka Play Google^{(get a refund on your Google Play store purchases)} . Iibka shilku wuu dhacaa mar walba, anaga ama caruurteena isticmaalaya teleefankeena, sidaas darteed aad bay muhiim u tahay in la helo ikhtiyaarka lagu soo celin karo app ama alaabta laga soo iibsaday Google Play Store .

Sidoo kale waa wax caadi ah in lagu niyad jabo abka lacagta leh ama lagu xayiro koobiga filimka aad jeceshahay. Waxaan rajeyneynaa in haddii aad waligaa isku aragto xaalad aad u baahan tahay inaad ka soo celiso Play Store , maqaalkani wuxuu noqon doonaa hagahaaga. Iyada oo ku xidhan soo-saare abka waxa ay qaadan kartaa dhawr daqiiqo ama dhawr maalmood, laakiin waxa hubaal ah in laguu soo celin doono haddii aad haysato sabab sax ah oo taageerta sheegashadaada.

How to Get a Refund on Google Play Store Purchases

Bought an app on Google Play Store, only to be disappointed later. Don’t worry using this guide you can claim or get a refund on your Google Play Store purchases.

We have all purchased things that we do not need and regret our decision to buy them later. Be it something physical like a shoe, a new watch, or software or an app, the need to return and get a refund is constant. It is quite common to realize that the amount of money that we spent on something isn’t really worth it. In the case of apps, the paid premium or full version does not turn to be as great as it seemed earlier.

Thankfully, Android users have the benefit of getting a refund for any unsatisfactory or accidental purchase made on the Google Play Store. There exists a well-defined refund policy that allows users to easily get back their money. As per the latest terms and conditions, you can request a refund within 48 hours of the purchase. In the first two hours, you will find a dedicated refund button that you can use. After that, you need to initiate a refund request by filling out a Complaint report explaining why you want to cancel your purchase. In this article, we are going to discuss this process in detail.

How to Get a Refund on Google Play Store Purchases

Before you proceed to get a refund on your Play Store purchases you must familiarize yourself with the Google Play Store refund policies:

Google Play Refund Policy

Google Play store not only has apps and games but other things like movies, and books. In addition to that most apps come from third-party developers. As a result, it is impossible to have just one standard refund policy for all paid products. Therefore, before we start discussing how to get back a refund, we need to understand the different refund policies that exist on the Play Store.

In general, any app that you purchase from Google Play Store can be returned and you are eligible for a refund. The only condition is that you have to request a refund before the expiration of 48 hours after the transaction. This is true for most apps but in some cases, especially for a third-party developer, it could be a little complicated at times.

Google Play Refund Policy for Apps and In-app purchases

As mentioned earlier, any app or game that you purchase from Google Play Store can be returned within 48 hours. If that time period is over then you won’t be able to get a refund directly from the Play Store. In that case, you need to find out the developer of this app and contact them directly. We are going to discuss these methods in detail in a little while. The refund policy also holds true for any in-app purchases. You can return these items and get a refund within the next 48 hours.

In fact, uninstalling the app within 2 hours of purchase will entitle you to automatic initiation of refund. However, if you re-install the app again then you won’t be able to claim a refund again.

Google Play Refund Policy for Music

Google Play Music offers an extensive library of songs. If you want premium services and an ad-free experience, then you need to get a premium subscription. This subscription is cancellable at any time. You will still be able to enjoy the services until your last subscription expires.

Any media item purchased via Google Play Music will be refundable within 7 days only if you do not stream or download them.

Google Play Refund Policy for Movies

You can purchase movies from Google Play Store and watch them later at leisure multiple times. However, sometimes you really don’t feel like watching the movie afterwards. Well, thankfully, if you do not play the movie even once, then you can return it within 7 days and get a full refund. In case the problem lies with the picture or audio quality, then you can claim a refund for a period as long as 65 days.

Google Play Refund Policy for Books

There are different kinds of books that you can purchase from the Google Play Store. You can get an E-book, an audiobook, or a bundle that contains multiple books.

For an E-book, you can claim a refund within 7 days of the purchase. This, however, is not applicable for rented books. Also, if the e-book file turns out to be corrupted, then the return window is extended up to 65 days.

Audiobooks on the other hand are non-refundable. The only exception is the case of a malfunctioning or corrupted file and it can be returned at any point in time.

The refund policy on bundles is a little more complicated as there are multiple items present within a bundle. The general rule states that if you haven’t downloaded or exported several books in the bundle, then you can claim a refund within 7 days. If certain items turn out to be damaged then the refund window is that of 180 days.

Also Read: Fix Transaction cannot be completed in Google Play Store

How to Get a Refund on Google Play Store Purchases in the first 2 hours

As mentioned earlier, the easiest way to refund is to do it within the first two hours. This is because there is a dedicated ‘Refund’ button on the app page that you can simply tap on to get a refund. It is a simple one-tap process and the refund is approved immediately, no questions asked. Earlier on, this time-period was just 15 minutes and it just wasn’t enough. Thankfully Google extended this to two hours which in our opinion is sufficient to test the game or app and return it. Follow the steps given below to see how.

1. The first thing that you need to open Google Play Store on your device.

2. Now enter the name of the app in the search bar and navigate to the game or app page.

3. After that, simply tap on the Refund button that should be there next to the Open button.

4. You can also directly uninstall the app from your device within 2 hours and you will automatically be refunded.

5. However, this method only works one time; you won’t be able to return the app if you purchase it again. This measure has been put in place to avoid people from exploiting it by going through repeated cycles of purchase and refund.

6. If you are not able to find the Refund button, then it is probably because you have missed the 2 hours. You can still claim a refund by filling out a complaint form. We will discuss this in the next section.

How to Get a Google Play Refund in the First 48 hours

If you have missed the first hour return period, then the next best alternative is to fill out a complaint form and claim a refund. This needs to be done within 48 hours of the transaction. Your request for return and refund will now be processed by Google. As long as you put forward your refund request in the said time frame, there is almost a 100% guarantee that you will get a full refund. After that, the decision rests with the developer of the app. We will discuss this in detail in the next section.

Given below is a step-wise guide to claiming a refund from the Google Play Store. These steps are also applicable for an in-app purchase, although it might require the intervention of the app developer and might take longer or even get denied.

1. Firstly, open a browser and navigate to the play store page.

2. You might have to log in to your account, so do that if you are prompted.

3. Now click on the Account option then go to the Purchase history/Order history section.

4. Here look for the app that you wish to return and select the Report a problem option.

6. Now click on the drop-down menu and select the “I purchased this by accident” option.

7. After that follow the on-screen information wherein you would be asked to choose the reason as to why you are returning this app.

8. Do that and then click on the Submit button.

9. Now, all that you need to do is wait. You will receive a mail confirming that your refund request has been received.

10. The actual refund will take a bit longer and it depends on several factors like your bank and the payment and also in certain cases the third-party app developer.

How to Get a Google Play Refund after the 48-hour window expires

In some cases, it takes over a week to actually realize that the app you purchased is no good and just a waste of money. Take, for example, the soothing sounds app that you purchased for insomnia has no effect on you. In this case, you obviously would like to get back your money. However, since you can no longer do that from Google Play Store itself, you need to opt for some other alternative. The best solution for you would be to directly contact the app developer.

Most of the Android app developers provide their email addresses in the app description for feedbacks and to provide customer support. All that you need to do is navigate to the app’s page on the Play Store and scroll down to the Developer contact section. Here, you will find the email address of the developer. You can now send an email to them explaining your problem and why you would like to get a refund for the app. It might not work all the time, but if you make a strong case and the developer is willing to comply then you will get a refund. This is worth a shot.

If that doesn’t work, then you can try contacting Google’s support team directly. You will find their email in the Contact Us section of the Play Store. Google asks you to write to them directly in case the developer has not listed their email address, you didn’t get a response, or if the response was unsatisfactory. To be honest, Google won’t refund your money unless and until you have a very strong reason. So, make sure that you explain this in as much detail as you can and try to make a strong case.

How to Get a Google Play Refund for an E-book, Movie, and Music

As mentioned earlier, the refund policy is a little different for books, music, and movies. They have a little extended time period but that is only applicable if you haven’t started using them.

To return an e-book you get a time period of 7 days. In the case of rentals, there is no way to claim a refund. For movies, TV shows, and music, you will get these 7 days only if you haven’t started streaming or watching it. The only exception is that the file is corrupted and does not work. In this case, the refund window is that of 65 days. Now since you can’t claim a refund from the app, you need to use a browser. Follow the steps given below to see how.

1. Firstly, click here, to go to the Google Play Store website.

2. You might have to log in to your account so, do that if you are prompted.

3. Now go to the Order History/purchase history section inside the Accounts tab and find the item that you wish to return.

4. After that, select the Report a problem option.

5. Now select the “I’d like to request a refund” option.

6. You will now be asked to answer certain questions and explain why you would like to return the item and claim a refund.

7. Once you have entered the relevant details, tap on the Submit option.

8. Your refund request will now be processed and you will get back your money if the above-mentioned conditions are true for you.

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With that, we come to the end of this article. We hope that you find this information helpful and you were able to get a refund on your Google Play store purchases. Accidental purchases happen all the time, either by us or our kids using our phone, therefore it is very important to have the option to return an app or product purchased from the Google Play Store.

It is also quite common to be disappointed by a paid app or be stuck with a corrupted copy of your favourite movie. We hope that if you ever find yourself in a situation where you need to get a refund from the Play Store, this article will be your guide. Depending on the app-developer it might take a few minutes or a couple of days, but you will definitely get a refund if you have a valid reason backing your claim.

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