Sida loola xidhiidho kooxda wada sheekaysiga tooska ah ee Apple

Apple waxay bixisaa fursado kala duwan si ay u bixiyaan gargaar alaabta ay; Adeegga Chat Live ee Apple(Apple Live Chat ) oo ka mid ah. Wada sheekeysiga tooska ah wuxuu u oggolaanayaa isticmaaleyaasha inay la xiriiraan kooxda taageerada Apple iyagoo adeegsanaya shabakadeeda iyagoo isticmaalaya sheekeysi degdeg ah iyo waqti-dhabta ah. Sheekada tooska ah ee Apple(Apple Live) waxay hubaal ahaan u keentaa xalal ka dhakhso badan iimaylka, wicitaanada iyo wargeysyada. Waxaa lagugula talinayaa inaad dejiso kulan aad la yeelato khabiir Apple ah si aad u hesho arrinta aad hadda wajahayso, la saxo. Hagahan, waxaad ku baran doontaa sida loola xidhiidho Apple Live Chat ama Kooxda Wadahadalka Daryeelka Macmiilka ee Apple(Apple Customer Care Chat Team) .

Fiiro gaar ah:(Note:) Waxaad had iyo jeer aadi kartaa Genius Bar, haddii iyo goorta, aad u baahan tahay gacan-ku-taag farsamo oo ku saabsan mid ka mid ah aaladahaaga Apple .

Sida loola xidhiidho kooxda wada sheekaysiga tooska ah ee Apple

Sida loola xidhiidho Daryeelka Macmiilka Apple Chat(How to Contact Apple Customer Care Chat)

Waa maxay Apple Live Chat?(What is Apple Live Chat?)

Erayada fudud, Live Chat waa adeeg fariimo-waqtiga-dhabta ah oo leh wakiilka taageerada Apple . Waxay ka dhigtaa xallinta dhibka mid sahlan, degdeg badan, oo raaxo leh.

  • Waxay furan tahay 24 saacadood maalintii(open 24 hours a day) , todobada maalmood ee usbuuca.
  • Si fudud ayaa looga heli karaa(easily accessed) ku habboonaanta gurigaaga ama xafiiskaaga.
  • Looma baahnid inaad ballan samaysato(no need to book an advance appointment) ama aad safafka ku sugto wicida taleefoonka ama iimaylka.

Waa maxay Genius Bar? Maxaan caawimaad ka heli karaa?(What is Genius Bar? What can I get help with?)

Kooxda taageerada Apple si fiican bay ugu qalabaysan yihiin inay kaa caawiyaan dhammaan badeecadaha iyo adeegyada ay bixiso Apple . Genius Bar Waa xarun taageero farsamo oo fool-ka-fool ah oo ku taal gudaha dukaamada Apple(Apple Stores) . Intaa waxaa dheer, kuwan Geniuses ama khubarada ayaa ka caawin doona macaamiisha Apple xallinta dhibaatooyinka iyo ka jawaabista su'aalaha. Waxaad la xidhiidhi kartaa Daryeelka Macmiilka(Apple Customer Care) Apple ama Apple Live Chat ama waxaad booqan kartaa Genius Bar arrimaha laga yaabo inay:

  • qalabka la xiriira(hardware-related) sida iPhone, iPad, arrimaha hardware Mac .
  • software la xidhiidha(software-related) sida iOS, macOS, FaceTime , Pages , iwm.
  • adeegyada la xiriira(service-related) sida iCloud, Apple Music , iMessage, iTunes, iwm.

Tallaabooyinka lagula xiriirinayo Apple Live Chat(Steps to Contact Apple Live Chat)

1. Barrawsarraha shabakadda ee kumbuyuutarkaaga ama iPhone, fur Bogga Taageerada Apple(Apple Support Page) . Ama, aad website-ka Apple(Apple website) oo guji Taageerada(Support) , sida hoos ku cad.

Guji Taageerada |  Sida loola xidhiidho kooxda wada sheekaysiga tooska ah ee Apple

2. Hadda, ku qor oo raadi Contact Support Apple(Contact Apple Support) in bar search.

Ku qor Taageerada Xiriirka ee bar raadinta.  Sida loola xidhiidho kooxda wada sheekaysiga tooska ah ee Apple

3. Shaashada soo socota ayaa soo bixi doonta. Halkan, dooro badeecada(product) ama adeegga(service) aad rabto in lagaa caawiyo.

Guji Nala hadal ama Noo sheeg sida aan u caawin karno

4. Dooro arrinta gaarka ah ee(particular issue) aad la kulmeyso, sida batari dhintay, gurmad fashilmay, arrinta Apple ID , ama Wi-Fi maqan. Hoos ka eeg(Refer) sawirka

Dooro badeecada ama adeega aad rabto in lagaa caawiyo

5. Kadib, dooro sidaad u jeceshahay inaad caawimo u hesho? (how would you like to get help? )Xulashada ugu habboon ayaa lagu soo bandhigi doonaa si aad u tixgeliso.

Dooro arrinta gaarka ah ee aad la kulmeyso, sida batteriga dhintay

6A. Tallaabadan, u sharax (describe) dhibaatada(the problem) si faahfaahsan.

6B. Haddii dhibkaagu aanu liiska ku jirin, dooro mawduuca aan liiska ku jirin(The topic is not listed) . Haddii aad dooratid doorashadan, waxaa laguu sheegi doonaa inaad dhibaatadaada ku sharaxdo shaashadda soo socota.

Fiiro gaar ah:(Note:) Waxaad bedeli kartaa mawduuca ama alaabta(topic or product) adigoo gujinaya Beddel(Change) hoosta Faahfaahinta Taageerada(Your Support Details) .

Waxaad bedeli kartaa mawduuca adigoo gujinaya Bedel hoosta Faahfaahinta Taageeradaada

7. Haddii aad rabto in aad isticmaasho shaqada Live Chat , riix badhanka Chat . Boggu wuxuu kuu sheegi doonaa inta aad filan karto inaad sugto.

8. Marxaladdan, gal-gal(log-in ) akoonkaaga.

  • ha ahaato aqoonsigaaga Apple ID(Apple ID ) iyo eraygaaga sirta ah( password)
  • ama, oo wata lambarkaaga taxanaha ah(Device serial number ) ama lambarka IMEI( IMEI number) .

Waxay qaadan kartaa dhowr daqiiqo ka hor inta aanad la hadlin wakiilka adeegga. Wakiilka soo socda ee la heli karo ayaa kaa caawin doona dhibaatooyinkaaga. Wakiilka Taageerada Chat Live Chat Apple(Apple Live Chat Support) ayaa kuu sheegi doona inaad sharaxdo arrintaada oo ay kugu dhex maraan xalalka suurtagalka ah.

Sidoo kale akhri: (Also Read:) Sida loo hagaajiyo Fariinta Digniinta Fayraska Apple(How to Fix Apple Virus Warning Message)

Sideen ku heli karaa Dukaanka Apple ee ii dhow?(How do I find an Apple Store Near Me?)

1. Tag bogga shabakadda ee dukaanka Apple Store.(Locate Apple Store webpage.)

2. Guji Hel Caawinta Software(Get Software Help) si aad ula xiriirto kooxda wada sheekaysiga daryeelka macaamiisha Apple .

Hel Software Help Apple.  Sida loola xidhiidho kooxda wada sheekaysiga tooska ah ee Apple

3. Guji Hel Caawinta Hardware(Get Hardware Help) , sida ka muuqata dayactirka.

Hel Harware Help Apple.  Sida loola xidhiidho kooxda wada sheekaysiga tooska ah ee Apple

4. Sida hore loo sharaxay, sharax arinta ku soo food saartay ka dibna dooro badhanka Dayactirka(Bring in for Repair) .

Dooro arrinta gaarka ah ee aad la kulmeyso, sida batteriga dhintay

5. Si aad u sii wado, geli aqoonsiga Apple(Apple ID) iyo password .

6. Halkan, dooro Aaladdaada(Device) oo ku qor lambarkeeda Serial(Serial number) .

7. Dooro dukaanka Apple(Apple Store) ee kuugu dhow adiga oo isticmaalaya goobtaada Aaladda(Device location) ama ZIP code-ka.(ZIP code.)

U isticmaal goobtayda Taageerada Apple

8. Bogga xiga ayaa muujin doona saacadaha shaqada(working hours) ee dukaanka la doortay. Ballan ka qabso(appointment) inaad booqato dukaanka.

9. Samee wakhti(Time) iyo taariikh(Date) si aad alaabtaada ugu qaadato dayactir, dayactir, ama beddelaad.

Sida loo isticmaalo App Support Apple?(How to use the Apple Support App?)

Waxaad ka soo dejisan kartaa barnaamijka taageerada Apple(Apple Support app ) halkan si aad ula xiriirto Taageerada(Apple Support) Apple tusaale ahaan wada sheekaysiga daryeelka macaamiisha Apple ama kooxda wac. (Apple)Codsigan bilaashka ah wuxuu kuu ogolaanayaa inaad:

  • Wac ama la hadal wakiil toos ah
  • Hel dukaanka Apple ee kuugu dhow
  • Hel tilmaamo tallaabo-tallaabo ah si aad u xalliso dhibaatooyinkaaga
  • Macluumaadka ku saabsan hababka kale ee lagu galo Kooxda Taageerada Apple(Apple Support Team)

Sideen ku heli karaa lambarka IMEI ee my iPhone?(How do I locate the IMEI number on my iPhone?)

Hel lambarka taxan ee iPhone kaaga sida soo socota:

1. Tag Settings > General , sida hoos ku cad.

Taabo Guud |  Sidee loola xidhiidhi karaa Kooxda Taageerada Wadahadalka Tooska ah ee Apple?

2. Halkan, tab About , sida la iftiimiyay.

Guji About

3. Waxaad awoodi doontaa in aad aragto Serial Number oo ay la socdaan Model Name , Number , iOS version, Warranty & macluumaad kale oo ku saabsan iPhone.

Eeg liiska tafaasiisha, oo ay ku jiraan lambarka taxanaha

lagu taliyay:(Recommended:)

Waxaan rajaynaynaa inaad awooday inaad fahanto sida loola xidhiidho Apple Live Chat(how to contact Apple Live Chat) hagahayaga waxtarka leh oo dhamaystiran. Noo sheeg habka kuu shaqeeyay. Haddii aad hayso wax su'aalo ah ama soo jeedin ah, ku rid qaybta faallooyinka.



About the author

Waxaan ahay injineer software ah oo khibrad u leh Xbox Explorer, Microsoft Excel, iyo Windows 8.1 Explorer. Waqtiga firaaqada, waxaan jeclahay inaan ciyaaro ciyaaraha fiidiyaha oo aan daawado TV-ga. Waxaan shahaadada ka qaatay Jaamacadda Utah, waxaanan hadda u shaqeynayaa sidii injineer software ah oo shirkad caalami ah.



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