"Ma i maqli kartaa?" waa su'aal caadi ah inteeda badan, haddaysan ahayn dhammaan wicitaannada shirarka^{(conference calls)} fiidiyowga . 

Haddii aad wax badan u isticmaasho Zoom shirarkaaga casriga ah, waxay u badan tahay inaad maqashay su'aashaas dhowr jeer. 

Ma jiro wax ka niyad jab badan in aanad awoodin in aad maqasho waxa afhayeenka ama ka qaybgalayaasha kale ay sheegayaan inta lagu jiro wicitaanka Zoom . Waxaa kaloo ka sii daran haddii ay tahay marka aad hadlayso oo qofna ku maqli waayo. 

Waxaa jira dhowr sababood oo khuseeya arrimaha maqalka Zoom , kuwaas oo u dhexeeya cilladaha softiweerka iyo arrimaha makarafoonka Zoom^{(Zoom microphone issues)} ilaa app-ka Zoom oo duugoobay iyo dhibaatooyin xagga dhegaha-dhegahaaga^{(problems with your headphones)} ah ama maqalka kumbuyuutarka. 

Inkastoo aadan ka fogaan karin kuwan iyo dhibaatooyinka kale ee maqalka ee Zoom , waxaa jira xalal aad isku dayi karto marka Zoom audio uusan ku shaqeyneynin kumbuyuutarkaaga^{(audio is not working on your computer)} ama qalabka gacanta. 

Waxa La Sameeyo Marka Soo Dhawayntu Aanu Shaqeyn^{(What to Do When Zoom Audio Is Not Working)}

Haddi aad ku biirayso Zoom wac kumbuyuutar ama qalab mobile^{(joining a Zoom call on a computer or mobile device)} , isku day tabaha aasaasiga ah ee hoose si aad u hagaajiso arimaha maqalka Zoom ka hor intaadan u gudbin xalal horumarsan.

Hubi Settings Zoom^{(Check Zoom Settings)}

Boggaaga dejinta Zoom waa meesha ugu horraysa ee aad tagto marka maqal- dhaweeyuhu^(Zoom) aanu shaqaynayn. 

Wax yar ka hor intaadan ku biirin wicitaanka Zoom , waxaad heli doontaa xulashooyinka dejinta maqal iyo muuqaal ee kulanka: Ha ku xidhin maqal^{(Do not connect to audio)} oo demi muqaalkayga^{(Turn off my video)} . 

Dejintani waxay kuu oggolaanayaan inaad ku biirto wacitaanka Zoom iyadoo fiidyahaaga iyo maqalkaagu si toos ah u shaqaynayaan. 

Isku day inaad ka baxdo kulanka Zoom oo aad mar kale ku biirto, laakiin markan ka tag goobta maqalka iyo muuqaalka iyada oo aan la hubin. 

Waxaad sidoo kale ka dulman kartaa cursorkaaga shaashadda soo wacida^(Zoom) ama taabo shaashadda si aad u muujiso sumadda makarafoonka oo aad u hubiso haddii aad aamustay. Haddi aad damantahay, oo ay kugu beegan tahay inaad hadasho, ama aad tahay afhayeenka, taabo ama dooro sumadda makarafoonka si aad isaga saarto codka

Tijaabi maqal dhaweeyahaaga ^{(Test Your Zoom Audio )}

Haddii aadan wali wax dhawaaq ah ka maqlin Zoom , waxaad tijaabin kartaa codkaaga adiga oo sameynaya tijaabada Kulanka Ku biirista^{(Join Meeting test)} . 

Markaad gujiso xiriirkaas, waxay ku geyn doontaa wicitaan tijaabo ah app-ka Zoom halkaas oo aad ka heli doonto xulashooyinka soo socda: 

• Ku biir codka kumbuyuutarka
• Si toos ah ugu biir codka kombuyuutar markaad ku biirto shirka
• Tijaabi sameecada iyo makarafoonka

Waxaad dooran kartaa mid ama dhammaan xulashooyinkan si aad u siiso Zoom oggolaanshaha isticmaalka makarafoonkaaga, ka dibna hubi in maqalku uu mar kale shaqeeyo. 

Hubi Dejinta Qalabkaaga^{(Check Your Device Settings)}

Mararka qaarkood dhibku ma aha Zoom -ka laakiin kombayutarkaga ama aaladda gacanta. Waa kuwan qaar ka mid ah tillaabooyinka cilad-raadinta ee la isku dayo.

Kombuyuutar^(Computer) - Hagaajinta La Xiriira

Kala saar Aaladaha Maqalka^{(Disconnect Audio Devices)}

Ka saar^(Disconnect) qalab kasta oo maqal ah oo ku xidhan kombayutarkaaga sida ku hadla Bluetooth ama sameecadaha ^{(Bluetooth speaker)}Bluetooth^{(Bluetooth headsets)} -ka . Hadday sidaas tahay, ka saar Bluetooth -ka iyo aaladda maqalka ee Bluetooth- ka kumbuyuutarkaaga oo hubi in maqalku mar kale shaqaynayo.

Cusbooneysii kombiyuutarkaaga^{(Update Your Computer)}

Mararka qaarkood maqalka Zoom ayaa laga yaabaa inuu ku guuldareysto inuu shaqeeyo sababtoo ah cusbooneysiinta ku jirta kumbuyuutarkaaga. Si loo xalliyo dhibaatadan, cusboonaysii nidaamka hawlgalka ee kombiyuutarkaaga ka dibna hubi haddii maqalka Zoom uu mar kale shaqeeyo.^(Zoom)

1. Haddii aad isticmaalayso Windows PC, dooro Start > Settings > Update & Security > Windows Updates . 

Dhanka Mac, dooro Menu Apple^{(Apple Menu)} > Ku saabsan Mac-kan^{(About this Mac)} > Cusboonaysiinta Software^{(Software Update)} oo rakib wixii cusbooneeysiin ah oo la sugayo.

Dib u bilow Wicitaanka^{(Restart the Call)}

Dib u billow wicitaanka Zoomka^(Zoom) adiga oo ka tagaya kulanka oo dib ugu soo biir adiga oo isticmaalaya shahaadooyin Zoom la mid ah. ^(Zoom)Haddii wax ku saabsan gelitaanka makarafoonka^(Microphone) , dooro Oggolow^(Allow) si aad u bixiso Zoom oggolaanshaha isticmaalka makarafoonkaaga. 

1. Kumbiyuutarka Windows, ka raadi makarafoonka^(Microphone) sanduuqa raadinta oo dooro Settings Privacy makarafoonka^{(Microphone Privacy Settings)} .

1. Daar furaha hoostiisa Oggolow abka desktop-ka inay galaan^{(Allow desktop apps to access your microphone)} qaybta makarafoonkaaga oo shid si aad^(On) awood ugu geliso gelitaanka makarafoonka^(Zoom) ee wicitaanada soo dhawaynta.

1. Dhanka Mac, dooro Menu Apple^{(Apple Menu)} > Dookhyada Nidaamka^{(System Preferences)} > Amniga iyo Qarsoonaanta^{(Security and Privacy)} . 

1. Dooro summada qufulka, geli eraygaaga sirta ah, ka dibna calaamadee sanduuqa makarafoonkaaga Mac, Zoom , iyo biraawsarkaaga webka ee aad rabto si aad codka ugu isticmaasho dhammaan goobahan.

Hubi Dejinta Qalabkaaga^{(Check Your Device Settings)}

Mararka qaarkood dhibku waxa laga yaabaa inaanay ku iman app -ka Zoom balse ay tahay kombayutarkaaga ama aaladda gacanta. ^(Zoom)Waxaad ku bilaabi kartaa adiga oo hubiya heerarka mugga ee qalabkaaga ama aad u soo dhawaatid makarafoonkaaga. 

Haddi aanay midna xalintan degdega ahi xalin arinta, u gudub talaabooyinka cilad-raadinta gaarka ah ee qalabkaaga sida hoos ku taxan.

Jooji qalabka maqalka ee Bluetooth^{(Disconnect Bluetooth Audio Devices)}

Haddii aad haysatid ku hadla Bluetooth ama taleefoonnada dhegaha la gashado ee ku xidhan kombayutarka, ka saar xidhiidhka Bluetooth oo hubi in codku mar kale shaqaynayo.

Cusbooneysii kombiyuutarkaaga^{(Update Your Computer)}

Waxaa laga yaabaa inaad illowday inaad ku cusboonaysiiso PC-gaaga ama Mac -kaaga cusboonaysiintii u dambaysay ee software-ka kuwaas oo inta badan ka kooban xidhmooyinka ammaanka iyo hagaajinta cayayaanka qalabkaagu wuxuu u baahan yahay inuu si ka sii fiican u shaqeeyo. Xaaladdan oo kale, ku rakib wax cusboonaysiin ah oo la suga ka dibna isku day inaad codka ku isticmaasho Zoom mar labaad. 

1. Haddii aad isticmaalayso Windows PC, dooro Start > Settings > Update & Security > Windows Updates . 

1. Dhanka Mac, dooro Menu Apple^{(Apple Menu)} > Ku saabsan Mac-kan^{(About this Mac)} > Cusboonaysiinta Software^{(Software Update)} oo rakib wixii cusbooneeysiin ah oo la sugayo.

Smartphone ama Tablet^{(Smartphone or Tablet)}

Haddii aad xaqiijisay in xidhiidhkaaga intarneetka, heerka mugga, iyo makarafoonku ay si fiican u shaqaynayaan, oo aad isku dayday in aad dib u bilowdo casrigaaga ama tablet-ka oo maqalka Zoom aanu wali shaqaynayn, isku day talaabooyinka cilad bixinta ee hoose.

Isticmaal ikhtiyaarka Maqalka ku biir^{(Use the Join Audio Option)}

Inta badan dadka qaba arrimaha maqalka ee Zoom waxay u muuqdaan inay waayaan ku biirista maqalka^{(Join Audio)} taasoo ka caawisa inay ku xidhmaan codka.

1. Taabo shaashadda inta lagu jiro wicitaanka Zoom si aad u muujiso liiska ka dibna taabo ikhtiyaarka aad ku biirto Maqalka^{(Join Audio)} ee geeska bidix ee hoose. 

1. Taabo WiFi ama xogta gacanta^{(WiFi or Cellular Data)} . 

Fiiro gaar^(Note) ah : Haddii ikhtiyaarka ku biirista maqalka^{(Join Audio)} uu maqan yahay, ku dhufo liiska ku yaal geeska hoose ee midig, dooro Isku xidhka Maqalka^{(Disconnect Audio)} , ka tag wicitaanka, oo dib ugu biir dhowr ilbiriqsi ka dib.

Sii Oggolaansho dhaweeye si aad u isticmaasho makarafoonkaaga ^{(Give Zoom Permission to Use Your Microphone )}

Waxaad sidoo kale hubin kartaa in Zoom uu haysto ogolaanshaha isticmaalka taleefankaaga ama makarafoonka tablet-ka. 

1. IPhone ama iPadka, aad Settings > Privacy > Makarafoonka^(Microphone) oo dami shilka ku xiga Zoom si aad ugu oggolaato abka inuu isticmaalo makarafoonkaaga iPhone. 

1. Android-ka, aad Settings > Apps > Zoom > Ogolaanshaha^{(Permissions)} oo dami shilka ku xiga makarafoonka^(Microphone) si aad ugu ogolaato Zoom in uu isticmaalo makarafoonka qalabkaaga.

Fiiro gaar^(Note) ah: Waxaad sidoo kale isku dayi kartaa inaad ku biirto Zoom adiga oo wacaya kulanka lambarka taleefankaaga^{(joining Zoom by dialing into the meeting with your phone number)} oo arag haddii codkaagu shaqayn doono. Haddii aadan awoodin inaad ku biirto adigoo garaacaya, martigeliyaha waxaa laga yaabaa inuu naafeeyay doorashadaas ama uu ku jiro qorshe aan lahayn wax-ku-darka maqalka.

Cusbooneysii Zoom^{(Update Zoom)}

Waxa kale oo aad ku cusboonaysiin kartaa Zoom -ka kombayutarkaaga ama aaladda gacanta si aad uga fogaato arrimo kasta oo iman kara, oo ay ku jiraan kuwa la xidhiidha maqalka Soo- dhoweynta^(Zoom) .

Kombiyuutarka ^(Computer )

1. Ka fur Zoom kombayutarkaga^(Zoom) ama Mac oo dooro sawirka profile^{(profile photo)} kaaga dhanka midig ee sare.

1. Dooro Hubi wixii cusbooneed^{(Check for updates)} ee liiska.

1. Dooro Cusbooneysii^(Update) si aad u rakibto wixii cusbooneeysiin ah ee la sugayo.

1. Marka xigta, dooro Ku rakib^(Install) .

1. Dooro Sii wad^(Continue) si aad u ogolaato Zoom shuruudaha adeegga.

1. Marka xigta, dooro Ku rakib^(Install) mar kale si aad u sameyso rakibidda caadiga ah ee software-ka.

1. Geli eraygaaga sirta ah ka dibna dooro Ku rakib Software^{(Install Software)} .

1. Marka rakibiddu dhammaato, dooro Xir^(Close) . Soo-dhoweynta^(Zoom) ayaa dib u furmaya markaas ka dib waxaad tijaabin kartaa in codku mar kale shaqeeyo iyo in kale.

Android

Haddii aad ku isticmaaleyso abka Zoom qalabkaaga ^(Zoom)Android , waad cusbooneysiin kartaa adigoo isticmaalaya tillaabooyinkan.

1. Fur Google Play Store oo taabo sawirka profile^{( profile picture)} kaaga .

1. Taabo Maamul abka iyo qalabka^{(Manage apps and device)} .

1. Marka xigta, taabo Maamul^(Manage) ka dibna taabo abka Zoom -ka. ^(Zoom)Haddii uu jiro wax cusboonaysiin ah oo sugaya, taabo Cusbooneysii^(Update) si aad u rakibto.

IOS

Aaladaha IOS, waxaad ku cusboonaysiin kartaa abka Zoom -ka adigoo isticmaalaya ^(Zoom)App Store .

1. Fur Store App^{(App Store)} oo taabo sawirka profile^{(profile photo)} kaaga .

1. Haddii cusbooneysiin loo heli karo Zoom , taabo Cusbooneysii^(Update) si aad u rakibto cusboonaysiinta.

Dib u rakib Zoom^{(Reinstall Zoom)}

Haddii dhammaan wax kale ay guuldareystaan, ka saar oo dib ugu rakib Zoom^(Zoom) kumbuyuutarkaaga ama aaladda gacanta ka dibna isku day inaad isticmaasho codka inta lagu jiro wicitaanka Zoom . 

Maamul halgankaaga maqalka ah ee Soo Dhawaynta^{(Manage Your Audio Struggles on Zoom)}

Hadda waxay ahayd inaad ku guulaysato inaad soo celiso codkaaga Zoom . 

Haddii aadan weli helin wax cod ah, isku day inaad makarafoonkaaga ku bedesho makarafoon tayo sare leh oo dibadda ah oo si sax ah u deji, ama hel laba taleefoon oo tayo wanaagsan leh. 

Haddii aad isticmaalayso iPhone, hubi hagahayaga makarafoonnada ugu fiican ee iPhone^{(best microphones for iPhone)} .

^(Was)Hagahan waxtar ma ahaa ? Hoos noogu sheeg^(Tell) faallooyinka. 

Zoom Audio Not Working? 8 Troubleshooting Tips

“Can you hear me?” is a common question іn most, if not all video conference calls. 

If you use Zoom a lot for your virtual meetings, you’ve probably heard that question several times. 

Nothing is more frustrating than not being able to hear what the speaker or other participants are saying during a Zoom call. Worse still is if it’s your turn to speak and no one can hear you. 

There are several causes for Zoom audio issues, which range from software bugs and Zoom microphone issues to an outdated Zoom app and problems with your headphones or computer audio. 

While you can’t avoid these and other audio problems on Zoom, there are some solutions you can try out when Zoom audio is not working on your computer or mobile device. 

What to Do When Zoom Audio Is Not Working

Whether you’re joining a Zoom call on a computer or mobile device, try the basic tips below to fix your Zoom audio issues before moving on to more advanced solutions.

Check Zoom Settings

Your Zoom settings page is the first place to go when Zoom audio isn’t working. 

Just before you join a Zoom call, you’ll get audio and video setting options for the meeting: Do not connect to audio and Turn off my video. 

These settings allow you to join the Zoom call with your video and audio automatically enabled. 

Try leaving the Zoom meeting and joining again, but this time leave the audio and video settings unchecked. 

You can also hover your cursor over the Zoom call screen or tap the screen to reveal the mic icon and check if you’re muted. If you’re muted, and it’s your turn to speak, or you’re the speaker, tap or select the mic icon to unmute yourself.

Test Your Zoom Audio 

If you still can’t hear any sound on Zoom, you can test your audio by performing a Join Meeting test. 

When you click on that link, it will take you to a test call on the Zoom app where you’ll find the following options: 

• Join with computer audio
• Automatically join audio by computer when joining a meeting
• Test speaker and microphone

You can select any or all these options to give Zoom authorization to use your microphone, and then check if the audio works again. 

Check Your Device Settings

Sometimes the problem may not be Zoom but your computer or mobile device. Here are some troubleshooting steps to try.

Computer-Related Fixes

Disconnect Audio Devices

Disconnect any audio device connected to your computer such as a Bluetooth speaker or Bluetooth headsets. If so, disconnect Bluetooth and the Bluetooth audio device from your computer and check whether the audio works again.

Update Your Computer

Sometimes Zoom audio may fail to work because of pending updates on your computer. To resolve this problem, update your computer’s operating system and then check if the Zoom audio works again.

1. If you’re using a Windows PC, select Start > Settings > Update & Security > Windows Updates. 

On a Mac, select Apple Menu > About this Mac > Software Update and install any pending updates.

Restart the Call

Restart your Zoom call by leaving the meeting and re-joining using the same Zoom credentials. If prompted about Microphone access, select Allow to give Zoom authorizations to use your mic. 

1. On a Windows PC, search for Microphone in the search box and select Microphone Privacy Settings.

1. Toggle the switch under the Allow desktop apps to access your microphone section to On to enable mic access for Zoom calls.

1. On a Mac, select Apple Menu > System Preferences > Security and Privacy. 

1. Select the lock icon, enter your password, and then check the box for your Mac’s microphone, Zoom, and your desired web browser so you can use audio on all these platforms.

Check Your Device Settings

Sometimes the problem may not be with the Zoom app but with your computer or mobile device. You can start by checking the volume levels on your device or moving closer to your mic. 

If none of these quick fixes resolve the issue, move to specific troubleshooting steps for your device as listed below.

Disconnect Bluetooth Audio Devices

If you have any Bluetooth speaker or headphones connected to the computer, disconnect the Bluetooth connection and check whether the audio works again.

Update Your Computer

You may have forgotten to update your PC or Mac with the latest software updates that usually contain security patches and bug fixes your device needs to work better. In this case, install any pending updates and then try using the audio on Zoom again. 

1. If you’re using a Windows PC, select Start > Settings > Update & Security > Windows Updates. 

1. On a Mac, select Apple Menu > About this Mac > Software Update and install any pending updates.

Smartphone or Tablet

If you’ve confirmed that your internet connection, volume level, and microphone are working fine, and you’ve tried restarting your smartphone or tablet and the Zoom audio still won’t work, try the troubleshooting steps below.

Use the Join Audio Option

Most people with audio issues on Zoom tend to miss the Join Audio option that helps them connect the sound.

1. Tap the screen during a Zoom call to reveal the menu and then tap on the option to Join Audio in the bottom left corner. 

1. Tap WiFi or Cellular Data. 

Note: If the Join Audio option is missing, tap the menu in the bottom-right corner, select Disconnect Audio, leave the call, and rejoin after a few seconds.

Give Zoom Permission to Use Your Microphone 

You can also check whether Zoom has permission to use your phone or tablet’s microphone. 

1. On an iPhone or iPad, go to Settings > Privacy > Microphone and toggle the switch next to Zoom to allow the app to use your iPhone’s mic. 

1. On Android, go to Settings > Apps > Zoom > Permissions and toggle the switch next to Microphone to allow Zoom to use your device’s mic.

Note: You can also try joining Zoom by dialing into the meeting with your phone number and see if your audio will work. If you’re unable to join by dialing in, the host may have disabled that option or is on a plan that lacks the audio add-on.

Update Zoom

You can also update the Zoom app on your computer or mobile device to avoid any potential issues, including those related to Zoom audio.

Computer 

1. Open Zoom on your PC or Mac and select your profile photo in the top right corner.

1. Select Check for updates from the menu.

1. Select Update to install any pending updates.

1. Next, select Install.

1. Select Continue to agree to Zoom terms of service.

1. Next, select Install again to perform standard installation of the software.

1. Enter your password and then select Install Software.

1. Once the installation is complete, select Close. Zoom will reopen after which you can test whether the audio works again.

Android

If you’re using the Zoom app on your Android device, you can update using these steps.

1. Open Google Play Store and tap your profile picture.

1. Tap Manage apps and device.

1. Next, tap Manage and then tap on the Zoom app. If there’s any pending update, tap Update to install it.

iOS

For iOS devices, you can update the Zoom app through the App Store.

1. Open the App Store and tap your profile photo.

1. If an update is available for Zoom, tap Update to install the update.

Reinstall Zoom

If all else fails, uninstall and reinstall Zoom on your computer or mobile device and then try using the audio during a Zoom call. 

Manage Your Audio Struggles on Zoom

By now you should’ve managed to get back your audio on Zoom. 

If you still can’t get any sound, try replacing your microphone with an external, high-quality microphone and set it up properly, or get a pair of good-quality headphones. 

If you’re using an iPhone, check out our guide on the best microphones for iPhone.

Was this guide helpful? Tell us in a comment below. 

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