Qaar ka mid ah isticmaalayaasha PC-ga ayaa sheegay in ka dib markii loo cusbooneysiiyay Windows 11/10 , marka ay isku dayaan inay isticmaalaan barnaamijyada qaar, waxay la kulmaan SYSTEM SERVICE EXCEPTION (ks.sys) qaladka shaashadda buluuga ah . Boostadani waxay ku siinaysaa xalalka ugu habboon ee aad isku dayi karto inaad si guul leh u xalliso arrintan.

ks.sys - ku waa faylka maktabadda ee Windows kernel CSA^{(Windows kernel CSA library file)} , ​​kaas oo si toos ah ula xidhiidha kamarada fiidyaha. Waxay u badan tahay inaad la kulanto qaladkan BSOD ee laptops leh kamaradaha webka iyo nidaamyada HP.

SYSTEM_SERVICE_EXCEPTION (ks.sys) Shaashadda buluuga ah^{(Blue Screen)}

Haddii aad la kulanto tusaale ahaan arrinta SYSTEM_SERVICE_EXCEPTION , waxaad isku dayi kartaa xalalkayaga hoos ku qoran oo aan si gaar ah u kala horrayn oo arag haddii ay taasi caawinayso xallinta arrinta.

1. Ku sahli Habka^(Mode) Badbaado leh Isku^(Networking) -xidhka ama Daar fiidyaha xalin hooseeya
2. Cusbooneysii darawalada ka yimid mareegta soo saaraha
3. Ku rakib darawalka webcam HP

Faylka ks.sys lama tirtiri karo ama lama bedeli karo sababtoo ah waa mid ka mid ah qaybaha nidaamka Windows .

Aynu eegno sharraxaadda habka ay khusayso mid kasta oo ka mid ah xalalka taxan.

Haddii aad si caadi ah u gali karto, wanaagsan; Haddii kale waxaad u baahan doontaa inaad  gasho Mode Safe^{(boot into Safe Mode)} , geli  Advanced Startup options screen , ama  isticmaal Warbaahinta Rakibaadda si^{(use the Installation Media to boot)}  aad u awoodo inaad ufuliso tilmaamahan.

1] Ku sahli^{(Enable Safe Mode)} qaab badbaado leh isku- xidhka^(Networking) ama Daar fiidyaha xallinta hoose

Xalkani wuxuu kaaga baahan yahay inaad gasho fursadaha bilowga sare leh > Cilad - ^{(Troubleshoot)}ikhtiyaarka sare> Ikhtiyaarada^{(Advanced options)} Settings Startup oo^{(Startup Settings)} dooro mid ka mid ah Enable Mode Safe^{(Enable Safe Mode)} with Networking ama U suurtageli fiidiyow yar oo xallin ah oo arag haddii qaladka ks.sys BSOD la xallin doono bilawga soo socda.

Sidoo kale, fur Maareeyaha Aaladda^{(open Device Manager)} oo balaadhi qaybta Adapters-ka Bandhigga^{(Display Adapters )} .

Haddii aad aragto 2 shay oo hoos yimaada Adapters Display^{(Display Adapters)} , demi kaadhka fiidyaha ee isku dhafan (tusaale Intel HD 4000 ama AMD Radeon HD 4200 ) oo dib u bilow. ( isku day^(Try) dhanka kale haddii ay shaqayn waydo).

Haddii aad aragto 1 shay oo hoos yimaada Adapters Display^{(Display Adapters)} , dib ugu celi darawalka ama ka saar adabtarada bandhigga ee Maareeyaha Aaladda^{(Device Manager)} , oo awood u yeelashada ikhtiyaarka ah in aad tirtirto software darawalka.

2] Cusbooneysii^(Update) darawalada ka yimid mareegta soo saaraha

Xalkani waxa uu kaaga baahan yahay in aad kala  soo baxdo nooca ugu dambeeyay ee darawalka^{(download the latest version of the driver)} websaydka soo saaraha oo aad ku rakibto darawalka qaab la socon kara kaaga Windows 10 kombiyuutarka.

Haddii arintu sii socoto, isku day xalka xiga.

3] Ku rakib HP Webcam darawalka guud

Si aad u rakibto darawalka guud ee kamaradaha HP, samee waxa soo socda:

• Riix Windows key + R si aad ugu yeerto Run dialog.
• In the Run sanduuqa wada hadalka, ku qor devmgmt.msc oo ku dhufo Gelida^(Enter) si aad u furto Maareeyaha Aaladda^{(Device Manager)} .
• Markaad gudaha u gasho Maareeyaha Aaladda^{(Device Manager)} , hoos ugu dhaadhac liiska aaladaha lagu rakibay oo balaadhi qaybta sawirka^{(Imaging )} ama kamarada^{( Camera )} .
• Midig ku dhufo HP Webcam oo dooro qalabka Uninstall^{(Uninstall device)} .

Marka la sameeyo, reboot qalabka. Bootka, Windows si toos ah ayey u rakibi doontaa darawalada guud.

Waxaan rajeynayaa in tani ay ku caawineyso!

SYSTEM_SERVICE_EXCEPTION (ks.sys) BSOD error on Windows 11/10

Some PС users have reported that after υpgrading to Wіndows 11/10, when they try to use some programs, theу encounter the SYSTEM SERVICE EXCEPTION (ks.sys) Blue Screen error. This post offers the most suitable solutions you can try to successfully resolve this issue.

The ks.sys is a Windows kernel CSA library file, which is directly related to a video camera. You’re most likely to encounter this BSOD error on laptops with integrated webcams and HP systems.

SYSTEM_SERVICE_EXCEPTION (ks.sys) Blue Screen

If you’re faced with this instance of the SYSTEM_SERVICE_EXCEPTION issue, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue.

1. Enable Safe Mode with Networking or Enable low-resolution video
2. Update the drivers from the manufacturer’s website
3. Install HP Webcam generic driver

The ks.sys file cannot be deleted or changed because it’s one of the Windows system components.

Let’s take a look at the description of the process involved concerning each of the listed solutions.

If you can log in normally, good; else you will have to boot into Safe Mode, enter Advanced Startup options screen, or use the Installation Media to boot to be able to carry out these instructions.

1] Enable Safe Mode with Networking or Enable low-resolution video

This solution requires you to access Advanced Startup options > Troubleshoot > Advanced options > Startup Settings options and select either Enable Safe Mode with Networking or Enable low-resolution video and see if the ks.sys BSOD error will be resolved on next startup.

Also, open Device Manager and expand the Display Adapters section.

If you see 2 items under Display Adapters, disable the integrated video card (e.g. Intel HD 4000 or AMD Radeon HD 4200) and restart. (Try vice versa if it does not work).

If you see 1 item under Display Adapters, rollback the driver or uninstall the display adapter in Device Manager, and enable the option to delete driver software.

2] Update the drivers from the manufacturer’s website

This solution requires you to download the latest version of the driver from the manufacturer’s website and install the driver in compatibility mode on your Windows 10 computer.

If the issue persists, try the next solution.

3] Install HP Webcam generic driver

To install the HP webcam generic driver, do the following:

• Press Windows key + R to invoke the Run dialog.
• In the Run dialog box, type devmgmt.msc and hit Enter to open Device Manager.
• Once you’re inside Device Manager, scroll down through the list of installed devices and expand the Imaging or Camera section.
• Right-click HP Webcam and select Uninstall device.

Once done, reboot the device. On boot, Windows will automatically install the generic drivers.

Hope this helps!

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