Haddii aad ka xun tahay, ma geli karno akoonkaaga hadda^{(Sorry, we can’t get to your account right now)} khaladka ku jira abka Office 365 sida Word , Excel , PowerPoint , iwm., waxaad ku hagaajin kartaa adigoo kaashanaya boostada. Koontada Microsoft^{(Microsoft Account)} waa mid ku anfacaya marka aad isticmaalayso Office 365 kombayutarkaaga^{(Office 365)} si ay kuu ogolaato inaad dhaqaajiso alaabta, kaydiso faylasha OneDrive , iwm.

Dhambaalka khaladku wuxuu u eg yahay sidan-

Account Error

Sorry, we can’t get to your account right now. To fix this, please sign in again.

Waxaad u baahan tahay Koontada Microsoft^{(Microsoft Account)} oo leh noocyadii dhawaa ee Office , oo uu ku jiro Office 365 . Waxay kuu ogolaaneysaa inaad sameyso waxyaabo kala duwan sida-

• Waad kicin kartaa alaabta.
• Uma baahnid inaad geliso furaha alaabta ka dib dib-u-kicinta Xafiiska^(Office) .
• Ku keydi^(Save) faylasha OneDrive markasta oo loo baahdo.

Ciladani waxay dhacdaa marka aad bedesho erayga sirta ah ee Koontadaada Microsoft^{(Microsoft Account)} , iyo rakibida xafiisku^(Office) ku guuldareysto inuu xaqiijiyo lahaanshaha akoonkaaga. Si loo joojiyo isticmaalka aan loo baahnayn ee khayaanada, Microsoft waxay^(Microsoft) xannibaysaa dhammaan aaladaha gudaha ku jira haddii aad beddesho erayga sirta ah.

Waxa kale oo ay dhacdaa marka aad shido xaqiijinta laba-factor ee Koontadaada Microsoft^{(Microsoft Account)} . Xilligan oo kale, waxaad u baahan tahay inaad dib u soo gasho si rakibaadda xafiisku^(Office) u ansixiyo akoonkaaga aqoonsi habboon.

Waan ka xunahay^(Sorry) , hadda kuma geli karno akoonkaaga

Si loo xaliyo Waan ka xunahay, hadda ma geli karno akoonkaaga^{(Sorry, we can’t get to your account right now)} cilad ku jirta abka Office 365 , raac tillaabooyinkan-

1. Dib u gal akoonkaaga Microsoft
2. Dib u daaci xaqiijinta laba-factor

1] Dib u^(Re-sign) gal akoonkaaga Microsoft

Waa dhaqan wanaagsan in la beddelo erayga sirta ah ugu yaraan hal mar bishii - iyadoon loo eegayn inta xisaab ee aad leedahay. Si kastaba ha ahaatee, waa inaad maskaxda ku haysaa inaad u baahan tahay inaad mar kale soo gasho ka dib markii la beddelo erayga sirta ah ee guuleysta. Erayada fudud, dhagsii badhanka Saxiixa ee ka dhex^{(Sign in )} muuqda fariinta qaladka.

Waxay furi doontaa degdeg, halkaas oo ay tahay inaad geliso aqoonsiga Koontadaada Microsoft . ^{(Microsoft Account)}Haddii aad taas si sax ah u sameyso, fariintan khaladka ah waa inay meesha ka baxdo.

2] Dib-u-daajiya xaqiijinta laba-factor

Haddii aad bilowday helitaanka fariintan khaladka ah, ka dib markii aad awood u siisay xaqiijinta laba-tallaabo ee Koontadaada Microsoft^{(Microsoft Account)} , waxaa lagu talinayaa inaad raacdo tillaabooyinkan.

• Marka hore, dami xaqiijinta laba-tallaabo ee Koontadaada Microsoft^{(Microsoft Account)} .
• Gal akoonkaaga abka Office 365
• Daar xaqiijinta laba-tallaabo mar kale.

Mararka qaarkood dhibaatadani waxay ku dhacdaa sababtoo ah khaladaadka gudaha qaarkood, iyo fulinta saddexdan tallaabo waxay meesha ka saari kartaa arrintan.

Sorry, we can't get to your account right now error in Office 365 apps

If yоu are getting Sorry, we can’t get to your account right now error in Office 365 apps such as Word, Excel, PowerPoint, etc., you can fix it with the help of this post. A Microsoft Account is handy when you are using Office 365 on your computer so that it can allow you to activate the product, save files on OneDrive, etc.

The whole error message looks something like this-

Account Error

Sorry, we can’t get to your account right now. To fix this, please sign in again.

You need a Microsoft Account with recent versions of Office, including Office 365. It lets you do various things such as-

• You can activate the product.
• You do not need to enter the product key after the reinstallation of the Office.
• Save files on OneDrive whenever needed.

This error occurs when you change the password of your Microsoft Account, and the Office installation fails to validate your account ownership. To stop unwanted usage by scammers, Microsoft blocks all the logged-in devices if you change the password.

It also happens when you turn on two-factor authentication in your Microsoft Account. At such a moment, you need to sign back in so that the Office installation can validate your account with proper credentials.

Sorry, we can’t get to your account right now

To fix Sorry, we can’t get to your account right now error in Office 365 apps, follow these steps-

1. Re-sign into your Microsoft Account
2. Re-enable two-factor authentication

1] Re-sign into your Microsoft Account

It is a good practice to change the password at least once in a month – no matter how many accounts you have. However, you should keep in mind that you need to sign in again after each successful change of password. In simple terms, click on the Sign in button that is visible in the error message.

It will open a prompt, where you must enter your Microsoft Account credentials. If you do that correctly, this error message should be gone.

2] Re-enable two-factor authentication

If you started getting this error message, after enabling two-step verification in your Microsoft Account, it is recommended to follow these steps.

• At first, disable the two-step verification in your Microsoft Account.
• Sign in to your account in the Office 365 app.
• Turn on two-step verification again.

Sometimes this problem occurs due to some internal errors, and performing these three steps can get rid of that issue.

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