Markaad ciyaareyso fiidyaha Amazon Prime , haddii aad helayso Waxaan la kulmaa dhibaato ciyaarista^{(We’re experiencing a problem playing this video)} fariintan qaladka fiidyaha ah, raac tabahan iyo tabaha cilad bixinta. Kuwani waa qaar ka mid ah hagaha shaqada ee aad raaci karto si aad uga takhalusto qaladkan Amazon Prime Video . In kasta oo ay inta badan tahay dhibaatada xiriirka internetka, waxyaabo kale ayaa sidoo kale sababi kara arrintan.

Video Unavailable – We’re experiencing a problem playing this video. For assistance, please go to www.primevideo.com/help.

Waxa dhibaato naga haysata daawashada muuqaalkan

Si loo xaliyo Waxaan la kulmaa dhibaato ku ciyaarista qaladkan muuqaalka ah ee Amazon Prime , raac talaabooyinkan-

1. Hubi isku xidhka intarneedka
2. Dib u bilow Amazon Prime app
3. Dami VPN iyo wakiil
4. Hubi haddii degelka Amazon Prime uu hoos u dhacay^(Amazon)
5. Beddel tayada qulqulka
6. Hubi haddii fiilada HDMI ay ku habboon tahay HDCP 1.4 ama HDCP 2.2
7. Dami kordhinta browserka

1] Hubi isku xidhka intarneedka

Fiidiyowga Fiidiyowgu^{(Prime Video)} wuxuu muujinayaa fariintan qaladka ah marka isku xirka internetkaagu aanu buuxin shuruudihii looga baahnaa. Sidaa darteed, waxaa lagu talinayaa in la hubiyo in aad leedahay xiriir internet wanaagsan iyo in kale.

Mararka qaarkood isticmaalayaashu ma bartaan markay daawanayaan dhacdada hadda jirta, oo khaladku wuxuu dhacaa marka ay isku daydo inay ku shubto qaybta xigta ee taxanaha shabakadda. Tani waxay dhacdaa sababtoo ah Fiidiyowga Fiidiyowgu^{(Prime Video)} wuxuu ku shubaa nuxurka markaad daawato bandhigga. Haddii aad lumiso xidhiidhkaaga intarneedka ka dib markii Prime Video uu ku shubo qaybta hadda jirta, waxa laga yaabaa inay tusto khaladka marka uu isku dayo inuu soo geliyo qaybta xigta.

Si aad u hubiso inaad leedahay xidhiidh internet oo sax ah iyo inkale, waxa jira habab kala duwan. Fur daaqadda browserka oo isku day inaad furto degel kasta.

Haddii kale, fur furaha Run adigoo galaya Win+R , ku qor ping 8.8.8.8 -too ku dhufo batoonka Gelida . ^{(Enter )}Haddii ay si joogto ah u muujiso natiijooyin wax ku ool ah, sii wad xalalka kale.

2] Dib u bilow Prime Video app

Haddii aad daawato filim ama aad ku muujinayso Prime Video app Windows 10 , waa marka aad dib u bilowdo app-ka. Haddii arrin gudaha ahi ay keento khaladkan, dib u bilaabashadu waxay xallin doontaa dhibaatada isla markaaba. Dhanka kale, haddii aad daawato muuqaal browserka, xidh browserka oo dib u fur si waafaqsan.

3] Dami VPN iyo wakiil

Haddii aad isticmaalayso VPN iyo app wakiil ama adeeg, dami si ku meel gaar ah. Mararka qaarkood, VPN iyo wakiilku waxay sababaan arrintan oo kale sababtoo ah waxay leeyihiin dhibaatada isku xirnaanta serverka. Haddii aad ka beddesho VPN -ka ama wakiilkaaga xidhiidhkaaga asalka ah, waxa jira isbeddel ku saabsan ka gudbidda khaladkan degelka Fiidiyowga Fiidiyowga^{(Prime Video)} .

Si aad u damiso VPN , ka fur ku rakiban abka VPN kaaga Windows 10 kombayutarka, oo ka jar seerfarka. Haddii aad isticmaalayso wakiil, taabo Win+I si aad u furto Windows Settings , aad Shabakadda & Internetka^{(Network & Internet)} > Wakiil^(Proxy) . Dhinaca midigta, iska hubi in aanay jirin wax laga soo galo oo hoos yimaada hab -habaynta wakiillada ee Buugga,^{(Manual proxy setup,)} oo si toos ah u ogow dejimaha^{(Automatically detect settings)} waa daaran yahay.

4] Hubi haddii degelka uu go'ay

Haddii degelka rasmiga ah ee Prime Video uu go'ay, ma geli kartid wax ka kooban sinaba. Taasi waa sababta aad u baahan doontaa inaad hubiso in website-ka rasmiga ah uu shaqaynayo. Waxaa jira laba hab oo laba ah.

Marka hore, booqo bogga DownForEveryoneOrJustMe.com , geli primevideo.com , oo dhagsii badhanka ama aniga kaliya^{(or just me )} .

Haddii ay muujinayso natiijo taban, sug in muddo ah ka hor intaadan isku dayin inaad ku shubto nuxurka.

Marka labaad, taabo Win+R si aad u furto Run Quick, ku qor ping primevideo.com -too ku dhufo badhanka Gelida .^{(Enter )}

Haddii ay muujiso wakhtiga ping si joogto ah qalad la'aan, shabakadu waa kor oo socotaa.

5] Beddel tayada qulqulka

Haddii aad leedahay xiriir internet oo gaabis ah oo aad isku daydo in aad baahinta tayada "Ugu Wacan", waxaa jirta fursad aad ku hesho fariintan qaladka ah.

Marka Prime Video-gu^{(Prime Video)} aanu u shuban karin waxa ku jira sida uu codsaday isticmaaluhu, waxa ay tusinaysaa fariinta khaladka ah. Sidaa darteed, dhagsii summada gear-ka dejinta marka aad fiidyowgu ciyaarayso, oo liiska ka dooro Wanaag halkii aad ka ahaan lahayd mid ka ^(Good)Wanaagsan^(Better) ama ugu Wanaagsan^(Best) .

6] Hubi^(Check) haddii fiilada HDMI ay ku habboon tahay HDCP 1.4 ama HDCP 2.2

Haddii aad daawato muuqaalka korjooge dibadda ah oo ku xidhan fiilada HDMI , waa inaad isticmaashaa HDCP 1.4 ama HDCP 2.2 fiilada ku habboon. Haddii aad haysato HDCP 1.4 oo aad isku daydo inaad ku shubto nuxurka UHD ama HDR , waxaad heli doontaa khaladkan. Erayada fudud, HDCP 1.4 waxay la jaan qaadayaan nuxurka HD, iyo HDCP 2.2 waxay la jaan qaadayaan UHD^(UHD) iyo content HDR .

7] Jooji kordhinta browserka

Haddii aad ku rakibtay baraawsarka balaadhinta badan oo la xidhiidha wakiilka, VPN , iyo isku xidhka intarneedka kale, Prime Video waxa laga yaabaa in aanu u hogaansamin dhamaantood. Sidaa darteed, waa mid ka mid ah xulashooyinka ugu fiican ee adiga ah inaad joojiso dhammaan kordhinta hal mar si aad u hubiso inaad ciyaari karto nuxurka iyo in kale. Hadday haa tahay, awood sii hal kordhin markiiba oo dib u soo rog waxa ku jira si aad u ogaato dambiilaha.

Kuwani waa qaar ka mid ah xalalka shaqada ee aad raaci karto.

We're experiencing a problem playing this video - Prime Video error

While рlaying an Amazon Prime video, if you are getting We’re experiencing a problem playing this video error message, follow these troubleshooting tips and tricks. These are some of the working guides that you can follow to get rid of this Amazon Prime Video error. Although it is mainly an internet connection related problem, some other things can cause this issue too.

Video Unavailable – We’re experiencing a problem playing this video. For assistance, please go to www.primevideo.com/help.

We’re experiencing a problem playing this video

To fix We’re experiencing a problem playing this video error on Amazon Prime, follow these steps-

1. Check internet connectivity
2. Restart Amazon Prime app
3. Disable VPN and proxy
4. Check if the Amazon prime website is down
5. Change streaming quality
6. Check if HDMI cable is HDCP 1.4 or HDCP 2.2 compatible
7. Disable browser extensions.

1] Check internet connectivity

Prime Video shows this error message when your internet connectivity does not meet its requirements. Therefore, it is recommended to check if you have a good internet connection or not.

Sometimes users do not get to know while watching the current episode, and the error occurs when it tries to load the next episode of a web series. This happens because Prime Video loads the content while you watch the show. If you lose your internet connection after Prime Video loads the current episode, it might show the error when it tries to load the next episode.

To check if you have a valid internet connection or not, there are several methods. Open a browser window and try to open any website.

Alternatively, open the Run prompt by entering Win+R, type ping 8.8.8.8 -t, and hit the Enter button. If it shows positive results continuously, go ahead with other solutions.

2] Restart Prime Video app

If you are watching a movie or show on the Prime Video app for Windows 10, it’s when you restart the app. If an internal issue causes this error, a restart will solve the problem immediately. On the other hand, if you are watching a video in the browser, close the browser and re-open it accordingly.

3] Disable VPN and proxy

If you are using a VPN and proxy app or service, turn it off temporarily. At times, VPN and proxy cause such an issue because of having a server connectivity problem. If you switch from the VPN or proxy to your original internet connection, there is a change of bypassing this error on the Prime Video website.

To disable VPN, open the installed VPN app on your Windows 10 computer, and disconnect from the server. If you are using a proxy, press Win+I to open Windows Settings, go to Network & Internet > Proxy. On the right-hand side, make sure that there is no entry under the Manual proxy setup, and Automatically detect settings is turned on.

4] Check if the website is down

If Prime Video’s official website is down, you cannot access any content in any way. That is why you will have to make sure that the official website is up and running. There are two methods to two.

First, visit DownForEveryoneOrJustMe.com website, enter primevideo.com, and click the or just me button.

If it is showing a negative result, wait for sometime before trying to load content.

Second, press Win+R to open the Run prompt, type ping primevideo.com -t, and hit the Enter button.

If it shows ping time continuously without error, the website is up and running.

5] Change streaming quality

If you have a slow internet connection and you try to stream “Best” quality streaming, there is a chance of getting this error message.

When Prime Video cannot load the content as requested by the user, it shows such an error message. Therefore, click on the settings gear icon while playing the video, and choose Good from the list instead of Better or Best.

6] Check if HDMI cable is HDCP 1.4 or HDCP 2.2 compatible

If you are watching the video on an external monitor connected via an HDMI cable, you must use HDCP 1.4 or HDCP 2.2 compatible cable. If you have HDCP 1.4 and you try to load UHD or HDR content, you will get this error. In simple terms, HDCP 1.4 is compatible with HD content, and HDCP 2.2 is compatible with UHD and HDR content.

7] Disable browser extensions

If you installed many browser extensions related to the proxy, VPN, and other internet connectivity, Prime Video might not comply with all of them. Therefore, it is one of the best options for you to disable all the extensions at once to check if you can play the content or not. If yes, enable one extension at a time and reload the content to find out the culprit.

These are some of the working solutions you can follow.

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