Waxyaabo yar ayaa ka niyad jab badan inaad inta badan noloshaada dhijitaalka ah ku qaadatay Google , ku tiirsanaanta Gmail si aad u dirto oo aad hesho iimaylo, Google Drive ee kaydinta, Google Calendar ee ballamahaaga, iyo Sawirada Google^{(Google Photos)} ee kaydka sawirka, iwm, kaliya in la xidho ka bixida akoonkaaga Google sababtuna tahay furaha sirta ah ee la illoobay ama hackerka xun.

Haddii aadan geli karin koontadaada Google , waxaad ku dambayn kartaa inaad lumiso xidhiidhka dadka aad jeceshahay, xidhiidhada ganacsiga iyo macaamiisha, gelitaanka ballamaha, iyo xataa inaad seegto wararka muhiimka ah ee la xidhiidha isticmaalkaaga adeega ama adeegyada kale ee aad iska diiwaan galisay. 

Arrimahan oo dhami waxay u horseedi karaan khasaare baaxad leh oo qaadan doona waqti in laga soo kabsado, gaar ahaan maadaama Google aanu kuu oggolaanayn inaad dib ugu soo noqoto akoonkaaga maalmo cayiman sababo la xidhiidha ammaankeeda^{(security holds)} .

Mahadsanid, Google wuxuu kuu ogolaanayaa inaad soo ceshato macluumaadka akoonkaaga, laakiin waxaad u baahan doontaa xoogaa macluumaad ah sida ciwaanka emailka, lambarka taleefanka, ama taariikhda aad abuurtay akoonkaaga.

Waa maxay sababta Koontadaada Google ay u xiran tahay^{(Why Your Google Account Is Locked)}

Google waxa ay qaadaa tillaabooyin aad u adag si ay u hubiso in alaabteeda iyo adeegyadeedu ay u shaqeeyaan si waafaqsan siyaasadaha amniga. Haddii ay jiraan wax aan caadi ahayn ama hawl shaki leh oo ku jira akoonkaaga Google , way kaa xidhi doontaa si aadan u geli karin mid ka mid ah adeegyadiisa. Waxaa laga yaabaa inay xitaa hakiso akoonkaaga si ku meel gaar ah si ay uga ilaaliso xadgudubka ama khiyaanada.

Waxaa jira hawlo gaar ah oo ku taxan Taageerada Caawinta Google^{(Google Help Support)} kuwaas oo keeni kara xannibaad gelitaanka adeegga. Xannibaaddani waxay socon kartaa min hal daqiiqo ilaa 24 saacadood, ama xataa 30 ilaa 40 saacadood iyadoo ku xidhan nooca hawsha uu nidaamku ogaado. Hawlahan waxaa ka mid ah:

• Diraya tiro badan oo iimaylo ah oo aan la gudbin
• Helitaanka, soo dejinta, ama tirtirida xaddi badan oo waraaqo ah oo loo maro POP ama IMAP muddo gaaban gudaheed
• Isticmaalka akoonkaaga Gmail ee meelo badan ama qalabyo
• Arrimaha dib-u-dejinta sanduuqa- gelisyada^(Inbox) marka la isticmaalayo koontadaada browserka shabakadda
• Siinta gelitaanka kaydinta faylalka, wadaagista faylka, balaadhinta browserka, adeegyada falanqaynta iimaylka, ama software qolo saddexaad oo si toos ah u gasha akoonkaaga, kaas oo sababa hawlo marin habaabin ah adiga oo aan ogayn.
• Si khaldan ugu soo gelida akoonkaaga erayga sirta ah ee khaldan marar badan.

Si aad uga fogaato qufulka mustaqbalka, iska ilaali mid ka mid ah hawlaha kor ku xusan, oo hubi in akoonkaaga si wanaagsan loo ilaaliyo si looga hortago xadgudubyada amniga ee suurtagalka ah.

Sida loo soo ceshado akoonkaaga Google-ka marka uu xidhan yahay^{(How to Recover Your Google Account When It’s locked)}

Iyadoo ku xiran xaaladdaada, waxaad u baahan kartaa inaad soo ceshato magacaaga isticmaale ama eraygaaga sirta ah. Raac tillaabooyinka hoose si aad labadaba u sameyso.

Sida Loo Soo Celiyo Isticmaalaha Google Account kaaga^{(How To Recover Your Google Account Username)}

Haddii aad illowday magacaaga isticmaale ama cinwaanka iimaylka, isticmaal tillaabooyinkan si aad u soo ceshato.

1. Tag bogga galitaanka Google^(Google) ka dibna dhagsii Caawinta Baahan? ^{(Need help? )}isku xidhka

1. Marka xigta, guji Find my account linkiga hoose.

1. Shaashada ku illowday^(Forgot) magacaaga isticmaale, dooro Geli ciwaankaaga soo kabashada^{(Enter your recovery email address)} ama Geli lambarkaaga soo kabashada^{(Enter your recovery phone number)} . Geli magacaaga, ka dibna calaamadee sanduuqa calaamadaynta ee ku xiga anigu ma ihi robot^{(I’m not a robot)} , oo guji Gudbi^(Submit) .

Waxaad heli doontaa iimayl ama SMS oo wata magacaaga isticmaale.

Sida Loo Soo Celiyo Koontadaada Google Password^{(How To Recover Your Google Account Password)}

Haddi aad taqaanid ciwaanka emailkaga ama isticmaalehaga balse aanad xasuusan karin eraygaaga sirta ah, waxa aad dib u dajin kartaa adiga oo isticmaalaya tillaabooyinkan.

1. Tag bogga galitaanka Google^(Google) oo dhagsii Caawinta Baahan? ^{(Need help?)}isku xidhka

1. Ku qor ciwaanka emailkaaga ka dibna dhagsii Next .

1. Ku qor erayga sirta ah ee ugu dambeeya ee aad dib u soo celin karto ka dibna dhagsii Next . Haddii aad u baahan tahay doorashooyin badan oo kaa caawinaya inaad xasuusato, dhagsii Isku day su'aal ka duwan^{(Try a different question )} waxaadna heli doontaa doorashooyin sida bisha ama sanadka aad abuurtay xisaabta.
   
   Haddii aad leedahay ciwaanka iimaylka soo kabashada, waxa ay sidoo kale ku siinaysaa ikhtiyaarka aad ku heli karto koodka xaqiijinta ee loo soo diro ciwaanka iimaylka soo kabashada. Haddii aanad lahayn ciwaanka iimaylka soo kabashada, geli ciwaanka iimaylka ama lambarka taleefanka kaas oo koodka loo diri doono.

1. Ku qor koodka aad hesho, ka dibna dhagsii Next . Bogga cusub, ku qor eraygaaga sirta ah, oo ku celi si aad u xaqiijiso. Kadib guji Beddel erayga sirta ah^{(Change password)} .

Furahaaga dib baa loo dajiyay Waxaad isku dayi kartaa inaad mar kale soo gasho Wali ma lagaa saaray akoonkaaga Google ? Isku day inta kale ee xalalka hoose.

Sida Loo Soo Celiyo Akoonka Google-ka Iyadoo Laba Tallaabo La Xaqiijinayo ^{(How To Recover A Google Account With Two-Step Verification )}

Xaqiijinta laba-tallaabo waxay ku daraysaa lakab kale oo ilaalin ah akoonkaaga Google . Si kastaba ha ahaatee, waxay u baahan doontaa wax ka badan erayga sirta ah, maadaama aad u baahan doonto kood kale ama ficil si aad u gasho akoonkaaga. 

Haddii aad awood u siisay xaqiijinta laba-tallaabo ee akoonkaaga oo ay hadda xidhan tahay, habka soo kabashada ayaa xoogaa adag. Tani waxay sidoo kale ka dhigi kartaa dadaalkaaga dib u gelitaanka akoonkaaga mid aad u adag haddii akoontada ay wax u dhimeen hackers, oo ay suurta galiyeen xaqiijinta laba-tallaabo ah.

Haddii aad karti laba-tallaabo xaqiijinta ah markii aad abuurtay ama habaysay akoonkaaga, waxaad arki doontaa shaashad kale marka aad isku daydo inaad soo ceshato akoonkaaga halkaas oo aad geli doonto kood habkii caadiga ahaa - iimaylka ama SMS - oo aad markii hore habaysay. Haddii aadan bixin karin faahfaahinta loo baahan yahay, waxaad riixi kartaa isku day hab kale oo aad ku saxiixdo^{(Try another way to sign in)} isku xirka waxaadna heli doontaa liiska dhammaan xulashooyinka loo habeeyey akoonkaaga.

Waxaa jira ikhtiyaar kale oo aad Google kaga codsan karto in lagaa caawiyo ^{(Ask Google for help)} dib ugu soo noqoshada akoonkaaga^{(getting back into your account)} , taas oo sidoo kale horseedaysa shaashad ka duwan oo leh doorashooyin badan.

Hoos^(Scroll) ugu dhaadhac qaybta hoose ee shaashadda oo waxaad arki doontaa isku xidhka caawinta Codsiga Google^{(Request Google’s help)} . Habkani wuxuu la mid yahay tillaabooyinka soo kabashada akoonnada ee caadiga ah ee aad qaadi lahayd, laakiin waxaa lagu weydiin doonaa su'aalo dheeraad ah oo ku salaysan wax kasta oo ikhtiyaar ah oo aad hore ugu habaysay akoonkaaga.

Haddii aad bixiso macluumaad kugu filan, waxaad arki doontaa Thanks! We’re on it fariinteeda. Laakin haddii aadan bixin caddayn ku filan oo lahaanshaha, waxaad heli doontaa Google - ku beddelkii ma xaqiijin karo fariinta.

Waxay qaadan kartaa 3-5 maalmood oo shaqo Google si ay u soo gabagabayso baadhitaankeeda. Marka taas la sameeyo, waxay kugu ogeysiin doonaan ciwaanka xiriirka aad bixisay. Codsigaaga waxaa laga yaabaa in la diido, si kastaba ha ahaatee, xaaladaas waa inaad ku celisaa habka adoo siinaya jawaabo sax ah su'aalaha marka loo eego wixii aad horay u bixisay, ama Google ma furi doono akoonkaaga.

Fiiro gaar^(Note) ah: Haddii lagaa xiray akoontiga G Suite , sida kaliya ee dib loogu dejin karo eraygaaga sirta ah oo dib loogu heli karo waa adiga oo la xidhiidha maamulka Google Apps ee bogga.

Iska ilaali in lagaa xidho akoonkaaga^{(Avoid Getting Locked Out Of Your Account)}

Way fududahay inaad lumiso gelitaanka akoonkaaga Google sidoo kale waxaa jira hab yar oo dib loogu soo celin karo sababtoo ah ma jiro nidaam cad ama nidaam rafcaan oo lagu maareeyo dhibaatadan oo kale. Tani waxay kaliya kaa saaraysaa qabowga iyada oo xaddidan ama suurtagal ma aha inaad hesho caawimo, gaar ahaan haddii aanad la xiriirin Google -ka gaarka ah .

Waxaa jira siyaabo looga hortago dhibaatadan, laakiin waxay la macno tahay inaadan wax fursad ah uga tagin, gaar ahaan marka ay timaado aqoonsiga gelitaanka. Qaar ka mid ah talooyinka muhiimka ah:

• Isticmaalka maamulaha erayga sirta ah^{(password manager)} si aad noloshaada dhijitaalka ah uga ilaaliso inay ku xidhnaato xusuusta eraygaaga sirta ah. Haddii maamulaha furahaaga browserkaagu^{(browser’s password manager)} aanu ku caawin, isku day mid ka mid ah adeegyada maareeyaha erayga sirta ah^{(best password manager services)} ee ugu wanaagsan kaas oo si ammaan ah u kaydin doona gelitaankaada.
• Isticmaalka abka Google Authenticator^{(Google Authenticator app)} , kaas oo kuu ogolaanaya inaad xaqiijiso gelitaankaaga adoo isticmaalaya nambar si aan kala sooc lahayn loo soo saaray
• Cusbooneysiinta lambarka taleefankaaga soo kabashada iyo ciwaanka iimaylka
• Dejinta habab badan oo lagu soo galo oo lagu caddeeyo inaad adigu leedahay akoontada sida dejinta soo-jeedinta telefoonka, kaydinta furayaasha kaydka si aad u gasho akoonkaaga, iyo dejinta furayaasha amniga
• Adigoo raacaya soo jeedintii ugu dambeysay, waa inaad sidoo kale ogaataa cidda aad la xiriirto inta badan, markii aad sameysatay akoonkaaga Google , muxuu yahay iimaylka soo kabashada, iwm, maadaama ay ku weydiin doonaan su'aalaha noocaan ah si loo xaqiijiyo lahaanshahaaga.

Ma^(Were) awooday inaad dib u soo ceshato akoonkaaga Google adoo isticmaalaya xalalka sare? La wadaag khibradaada faallooyinka hoose.

What To Do If You Are Locked Out Of Your Google Account

Few things are more frustrating than having spent most of уour digital life оn Google, relying on Gmail to ѕend and receive emails, Google Drive for storаge, Google Calendar for your appointments, and Google Photos for уour photo archive, etc, only to get locked оut of your Google account due to a fоrgotten passwоrd or nefariouѕ hacker.

If you can’t get into your Google account, you could end up losing contact with loved ones, business contacts and clients, access appointments, and even miss important updates related to your use of the service or other services you’re subscribed to. 

All these issues could lead to massive losses that would take time to recover from, especially since Google won’t let you back into your account for a certain number of days due to its security holds.

Thankfully, Google allows you to recover your account information, but you’ll need some information like your email address, phone number, or the date you created your account.

Why Your Google Account Is Locked

Google takes very strict measures to ensure that its products and services operate according to its security policies. If there’s any unusual or suspicious activity on your Google account, it’ll lock you out so you can’t access any of its services. It may even suspend your account temporarily to protect it from abuse or fraud.

There are some specific activities listed in Google Help Support that may result in blocked access to the service. This block may last from a minute to 24 hours, or even 30 to 40 hours depending on the type of activity detected by the system. These activities include:

• Sending a large number of emails that go undelivered
• Receiving, downloading, or deleting large amounts of mail via POP or IMAP within a short span of time
• Using your Gmail account from multiple locations or devices
• Inbox reloading issues when using your account on a web browser
• Giving access to file-storage, file-sharing, browser extensions, email analytics services, or third-party software that logs automatically into your account, which causes misleading activity without your knowledge
• Incorrectly signing into your account with the wrong password too many times.

To avoid future lockouts, avoid any of the above activities, and make sure your account is well protected to prevent potential security breaches.

How to Recover Your Google Account When It’s locked

Depending on your situation, you may need to recover your user name or your password. Follow the steps below to do both.

How To Recover Your Google Account Username

If you forgot your username or email address, use these steps to recover it.

1. Go to the Google sign-in page and then click the Need help? link.

1. Next, click on the Find my account link at the bottom.

1. In the Forgot your username screen, choose Enter your recovery email address or Enter your recovery phone number. Enter your name, and then mark the checkbox next to I’m not a robot, and click Submit.

You’ll get an email or SMS with your username.

How To Recover Your Google Account Password

If you know your email address or username but can’t remember your password, you can reset it using these steps.

1. Go to the Google sign-in page and click the Need help? link

1. Type your email address and then click Next.

1. Type the last password you can recall and then click Next. If you need more options to help you remember, click Try a different question and you’ll get options such as the month or year you created the account.
   
   If you have a recovery email address, it also gives you the option to get a verification code sent to your recovery email address. If you don’t have a recovery email address, enter an email address or phone number to which the code will be sent.

1. Type the code you receive, and then click Next. In the new page, type your password, and retype it to confirm. Then click Change password.

Your password has been reset. You can try signing in again. Still locked out of your Google account? Try the rest of the solutions below.

How To Recover A Google Account With Two-Step Verification 

Two-step verification adds another layer of protection for your Google account. However, it’ll require more than just a password, as you’ll need either another code or action to sign into your account. 

If you enabled two-step verification for your account and it’s now locked, the recovery process is a bit stricter. This can also make your efforts to regain access to your account more difficult if the account has been compromised by hackers, and they’ve enabled two-step verification.

If you enabled two-step verification when you created or configured your account, you’ll see another screen when you try to recover your account where you’ll enter a code via the default method – email or SMS – that you originally configured.  If you can’t provide the required details, you can click on the Try another way to sign in link and you’ll get a list of all the options configured for your account.

There’s another option to Ask Google for help getting back into your account, which also leads to a different screen with more options.

Scroll down to the lower part of the screen and you’ll see the Request Google’s help link. This process is similar to the usual account recovery steps you’d take, but you’ll be asked more questions based on whatever options you had configured for your account before.

If you provide sufficient information, you’ll see the Thanks! We’re on it message. But if you don’t give sufficient proof of ownership, you’ll get the Google couldn’t verify message instead.

It may take 3-5 business days for Google to conclude its investigation. Once that’s done, they’ll notify you through the contact address you provided. Your request may be denied though, in which case you’ll have to repeat the process by giving more accurate answers to the questions than what you gave before, or Google won’t unlock your account.

Note: If you’ve been locked out of a G Suite account, the only way to reset your password and gain back access is by contacting the Google Apps administrator for the domain.

Avoid Getting Locked Out Of Your Account

It’s easy to lose access to your Google account and there’s also little recourse to get it back because there’s no clear system or appeals process to navigate such a problem. This only leaves you out in the cold with limited or no possibility of getting help, especially if you have no special contacts at Google.

There are ways to prevent this problem, but it means not leaving anything to chance, especially when it comes to login credentials. Some important tips:

• Using a password manager to keep your digital life from hanging on remembering a password. If your browser’s password manager doesn’t help, try one of the best password manager services that’ll store your logins securely.
• Using the Google Authenticator app, which allows you to confirm your logins using a randomly generated number
• Updating your recovery phone number and email address
• Setting up more ways to sign in and prove that you own the account such as setting up phone prompts, storing backup codes to get into your account, and setting up security keys
• Following on the last suggestion, you should also find out who your most frequently contacted contacts are, when you created your Google account, what your recovery email address is, etc, as they will ask those types of questions in order to verify your ownership.

Were you able to get back your Google account using the solutions above? Share your experience in a comment below.

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