Casharradani waxay dabooshaa hagaajinta cilad-raadinta si ay isugu dayaan haddii WhatsApp aysan soo dejin doonin sawirro, muuqaallo, ama dukumentiyo wada-sheekeysi shaqsi iyo koox ah. Sababaha dhibaatadan keena waxaa ka mid ah isku xirnaanta internetka oo liidata, keydinta aaladaha oo yar, waqtiga iyo taariikhda aan saxda ahayn, iwm.

Waxaan ku kalsoonahay in ugu yaraan mid ka mid ah talooyinka hoose ay hagaajin doonaan dhibaatada qalabkaaga Android ama iOS.

[01-sida-loo-hagaajiyo-whatsapp-aan-soo-dejin-media-android-iphone]

Fiiro gaar ah:^(Note:) Qaar ka mid ah tilmaamaha ama tillaabooyinka hagahan way kala duwanaan karaan iyadoo lagu salaynayo qaabka qalabkaaga iyo nidaamka hawlgalka.

1. Cilad ka saar xidhiidhkaaga internetka^(Internet)

WhatsApp waxay u baahan tahay xiriir internet oo xooggan si loo soo dejiyo oo loo diro faylasha iyo dukumentiyada warbaahinta. Isku xirka shabakada oo gaabis ah ama gaabis ah^{(slow or sluggish network connection)} ayaa niyad jabin doonta nidaamka. U beddel shabakada Wi-Fi haddii aad isticmaalayso xogta gacanta ama mobaylka. Haddii dhibaatadu ku sii socoto xidhiidhka Wi-Fi, dib u bilow router-ka oo u soo dhawaaw qalabkaaga si aad u hesho xoog calaamadeed oo wanaagsan.

Gelida teleefankaaga iyo ka saarida qaabka diyaaradda^{(airplane mode)} sidoo kale waxay dib u cusbooneysiin kartaa internetkaaga waxayna hagaajin kartaa arrimaha isku xirnaanta. La xidhiidh adeeg bixiyahaaga ama dib u dajin habaynta shabakada taleefankaaga sida dariiqa ugu dambeeya.

Dib u dabee Settings Network ee Android^{(Reset Network Settings on Android)}

Tag Settings > System > Advanced > Dib^{(Reset Settings)} u dajinta doorashooyinka^{(Reset options)} _ _ ^{(Reset Wi-Fi, mobile & Bluetooth)}Geli lambarka sirta ah ee taleefankaaga, qaabka, ama PIN si aad u sii waddo.

Dib u deji Settings Network on iPhone^{(Reset Network Settings on iPhone)}

Tag Settings > General > Transfer ama Reset iPhone^{(Transfer or Reset iPhone)} > Dib^(Reset) u celi > Dib u deji Settings Network^{(Reset Network Settings)} oo geli lambarkaaga iPhone.

2. Hubi heerka server WhatsApp

WhatsApp waxay soo bandhigi doontaa cillado kala duwan marka adeegayaasha fariimaha degdega ah ay la kulmaan maqnaansho ama wakhti yar. WhatsApp waxaa laga yaabaa inay ku guuldareysato inay diraan ama helaan qoraallada iyo faylalka warbaahinta inta lagu jiro wakhtiga server-ka ee hoos u dhaca iyada oo sifooyinka kale ay si sax ah u shaqeeyaan. Mararka qaarkood, fariintu way shaqeysaa iyadoo hawlaha kale (sida Xaaladda WhatsApp^{(WhatsApp Status)} ) ay burburaan.

Haddii internet-kaagu si sax ah u shaqeeyo, laakiin WhatsApp -ku aanu soo dejinaynin warbaahinta, hubi haddii adeegayaasha app-ka fariimaha ay shaqaynayaan. Goobaha sumcadda leh ee kormeerka goobta sida DownDetector iyo IsItDownRightNow waxay bixiyaan warbixinno lagu kalsoonaan karo oo heerka server ah.

Haddii server-yada aan la heli karin oo isticmaalayaasha kale ee WhatsApp ay la kulmaan arrimo la mid ah soo dejinta, WhatsApp kaliya ayaa xallin kara dhibaatada. La xidhiidh Taageerada WhatsApp Messenger^{(WhatsApp Messenger Support)} si aad wakhtiga hoos ugu dhigto dareenkooda oo aad sugto ilaa adeegayaashu soo noqdaan.

3. Xoog ku jooji oo dib u fur WhatsApp

Haddi abka aanu ka jawaabin ama sifada qaar ay si sax ah u shaqayn waayaan, xidhitaanka abka waxa laga yaabaa inay xalliso dhibaatada.

Ku Qasb Jooji WhatsApp-ka Android^{(Force Stop WhatsApp on Android)}

Tag Settings > Apps & ogaysiisyada^{(Apps & notifications)} > Macluumaadka App^{(App info)} -ka (ama arag Dhammaan Apps^{(See All Apps)} )> WhatsApp > Jooji^{(Force Stop)} oo taabo OK .

Haddii kale, ku dhufo sumadda WhatsApp^{(WhatsApp icon)} ee shaashadda guriga ama furaha app, taabo macluumaadka App^{(App info)} -ka, oo dooro Stop Force^{(Force Stop)} .

Sug dhowr ilbiriqsi oo taabo Fur^(Open) si aad dib ugu bilowdo WhatsApp . Isku day inaad^(Try) faylka ka soo dejiso sheeko shaqsi ama koox oo hubi inay shaqaynayso. 

Ku Qasb Jooji WhatsApp-ka iPhones^{(Force Stop WhatsApp on iPhones)}

IPhone-yada aan lahayn badhanka Guriga , kor uga jiid dhinaca hoose ee shaashadda si aad u furto ^(Home)App Switcher . Ku dhufo dulmarka^(Swipe) WhatsApp-ka si aad u xidho abka.

Haddii iPhone-kaagu leeyahay badhanka Guriga, laba-guji badhanka Guriga^{(double-click the Home button)} , oo kor u jiid WhatsApp^(WhatsApp) si aad u xidho.

Dabadeed, billow WhatsApp^(WhatsApp) , fur wadahadal, oo soo deji sawirro ama dukumeenti hore u dhici waayay.

4. Daar "Ku keydi duubista kamarada"

Si ka duwan Android , WhatsApp for iOS si toos ah ma kaydiyo files warbaahinta la soo degay kaydinta qalabkaaga. Taa baddalkeeda, faylalka warbaahinta iyo dukumentiyada waxaa loo kaydiyaa sida xogta WhatsApp . Beddel dejinta sheekeysiga WhatsApp -ka haddii aad rabto in faylasha warbaahinta si toos ah loogu keydiyo gallery abkaaga.

Bilaw WhatsApp, dooro Settings , taabo Chats , oo u beddel Keyd to Roll Camera Roll^{(Save to Camera Roll)} .

Awood u yeelashada doorashadan waxay kordhin kartaa qadarka booska kaydinta ee ay isticmaasho WhatsApp . Si kastaba ha ahaatee, waxaa jira siyaabo kale oo muhiim ah si loo yareeyo xajmiga WhatsApp on your iPhone^{(reduce the size of WhatsApp on your iPhone)} .

5. Hubi Ogolaanshaha Kaydinta WhatsApp^{(WhatsApp Storage Permission)}

WhatsApp ma soo dejin doonto ama ma kaydin doonto faylasha warbaahinta kaydinta qalabkaaga ama gallery hadii aanay haysan ogolaansho kaydinta. Fur bogga macluumaadka WhatsApp ee ku jira liiska dejinta qalabkaaga oo sii abka kaydinta gelitaanka

Sii Oggolaanshaha Kaydinta WhatsApp ee Android^{(Grant WhatsApp Storage Permission on Android)}

Fur bogga macluumaadka abka WhatsApp, dooro Ogolaansho^{(Permissions)} , u dhig Oggolow^(Allow) .

Sii Ogolaansho Gallery WhatsApp on Android^{(Grant WhatsApp Gallery Permission on Android)}

WhatsApp ma^{(Does WhatsApp)} muujiyaa khalad " Whatsapp ma heli karo sawiradaada ama fiidyowyadaada" marka aad kaydiso faylalka warbaahinta? Taasi waxay kuu sheegaysaa abka inaanu marin u lahayn goobta sawirkaaga.

Si aad u joojiso khaladkan, aad Settings > WhatsApp > Photos oo dooro Dhammaan Sawirrada^{(All Photos)} .

Taasi waxay siinaysaa WhatsApp marin u helida maktabadda warbaahinta ee iPhone. Dib u fur wadahadalka WhatsApp oo isku day inaad soo dejiso sawirka/fidyaha

6. Booska Kaydka ee bilaashka ah

Meel hooseeya^(Low) ama aan ku filnayn meel lagu kaydiyo ayaa sidoo kale noqon karta sababta WhatsApp aysan u soo dejinaynin warbaahinta iyo dukumentiyada. Hubi heerka kaydinta taleefankaaga oo hubi inay jirto meel aad ku kaydiso faylka aad rabto inaad soo dejiso.

Tag Settings > General > iPhone Storage si aad u hubiso inta lacag la'aan ah kaydinta aad iPhone leeyahay.

Haddii iPhone-kaagu (ku dhawaad) buuxsamay, ka saar abka aan la isticmaalin ama isticmaal toddobadan apps^{(these seven apps)} si aad u xorayso booska kaydinta.

Qalabka Android, aad Settings > Kaydinta^(Storage) (ama Settings > About phone > Kaydinta^(Storage) ) si aad u hubiso heerka kaydinta qalabkaaga. Haddii taleefankaagu isticmaalo stock Android , taabo Free Up Space si aad u isticmaasho qalabka nadiifinta maareeyaha faylka si aad u xorayso meel bannaan.

Qalabku wuxuu tirtiri doonaa faylalka nuqul ka mid ah, sawir-qaadis duug ah, sawiro aan fiicneyn, iyo faylal kale oo aan loo baahnayn oo cunaya meel kaydinta gudaha ah. Ku wareejinta faylasha kaarka SD dibadda^{(Transferring files to an external SD card)} waa hab kale oo qurux badan oo lagu xoraynayo meel bannaan iyada oo aan waxba la tirtirin.

7. Weydii qofka kale inuu dib u diro

Marka qof kuu soo diro sawiro, muuqaalo, ama dukumeenti WhatsApp , waxaad haysataa 30 maalmood oo aad ku soo dejiso faylka. WhatsApp waxay ka tirtirtaa faylka server-keeda haddii aadan soo dejin 30 maalmood gudahood.

WhatsApp waxay soo bandhigi doontaa fariintan markaad isku daydo inaad soo dejiso faylka 30 maalmood ka dib: "Waan ka xunahay, faylkan warbaahintu wuxuu u muuqdaa mid maqan. Fadlan weydii [Magaca soo diray ama lambarka taleefanka] inuu dib u soo diro."^{(“Sorry, this media file appears to be missing. Please ask [Sender Name or Phone number] to resend it.”)}

Haddii aad hesho fariintan, xalku waa inaad waydiiso soo-diraha inuu dib u soo diro sawirka, muuqaalka, ama dukumentiga.

8.^(Time) Cusbooneysii taariikhda iyo wakhtiga ^(Date)taleefankaaga^(Phone)

Dejinta taariikhda iyo wakhtiga khaldan waxay ka ilaalin doontaa taleefankaaga inuu ku xidhmo adeegayaasha WhatsApp . Xaqiiji^(Confirm) in taleefoonkaagu taarikhda iyo wakhtiga ay sax yihiin Haddii kale, waxaa laga yaabaa inaad la kulanto arrimo dirida iyo soo dejinta faylalka warbaahinta iyo dukumentiyada via WhatsApp .

Xidh WhatsApp^{(Close WhatsApp)} , cusboonaysii xogta taleefankaaga iyo habaynta wakhtiga oo isku day soo dejinta.

Cusbooneysii Taariikhda iyo Waqtiga Dejinta Android^{(Update Date and Time Settings on Android)}

1. Tag Settings , taabo System , oo dooro Taariikhda & wakhtiga^{(Date & time)} .
2. Awoodi labadaba Isticmaal shabakada-bixi wakhtiga^{(Use network-provide time)} iyo Isticmaal aagga wakhtiga ay bixiso shabakadu^{(Use network-provided time zone)} .

Cusbooneysii Taariikhda iyo Dejinta Waqtiga ee IOS^{(Update Date and Time Settings on iOS)}

Fur abka Settings , taabo Guud ahaan^(General) , dooro Taariikhda & Saacadda^{(Date & Time)} , oo dami Si toos ah u deji^{(Set Automatically)} .

9. Nadiifi WhatsApp Cache

WhatsApp iyo codsiyada kale ee Android waxay ku kaydiyaan faylasha^{(temporary or cache files)} ku meel gaadhka ah ama kaydinta qalabkaaga si dhakhso ah loogu helo macluumaadka dhowaan la isticmaalay. Tusaale ahaan, marka aad isticmaasho istiikarrada iyo emoji, waxaad ku arkaysaa qaybta dhawaan la isticmaalo ee kiiboodhka. WhatsApp waxay xogtan u kaydisaa sidii faylal ku meel gaar ah.

In kasta oo ay jiraan faa'iidooyinkooda, uruurinta xad-dhaafka ah ee faylasha kaydinta ayaa mararka qaarkood sababa arrimo shaqo. Haddii WhatsApp aysan wali soo dejinaynin warbaahinta ka dib markii ay xoog ku xirtay abka, nadiifi xogta kaydka oo mar kale hubi.

Fiiro gaar ah:^(Note:) Nadiifinta faylasha kaydka WhatsApp ma tirtiri doonto wada sheekaysiga, taariikhda sheekaysiga, faylasha, ama xogta abka.

Xidh WhatsApp^{(Close WhatsApp)} oo raac tillaabooyinka hoose si aad u nadiifiso xogta kaydkeeda:

1. Tag Settings > Apps & ogaysiisyada^{(Apps & notifications)} > Macluumaadka App^{(App info)} -ka (ama arag All Apps^{(See All Apps)} ) oo dooro WhatsApp .
2. Dooro Kaydinta &^{(Storage & cache)} kaydinta
3. Taabo calaamada Clear Cache .

Dib u fur WhatsApp^{(Reopen WhatsApp)} oo hubi inaad hadda soo dejisan karto sawirro, fiidiyowyo, iyo dukumentiyo.

10. Taleefankaaga dib u bilow

Dib-u-kicinta nidaamka qalliinka ee aaladdaada ayaa laga yaabaa inay hagaajiso cilladaha nidaamka taasoo keenaysa in WhatsApp ay xumaato. Xusuusnow^(Remember) inaad xirto dhammaan codsiyada ka hor inta aadan dib u kicin taleefankaaga si aadan u lumin isbeddellada iyo xogta aan la keydin.

11. Cusbooneysii WhatsApp

Dhibaatadu waxay sidoo kale ka iman kartaa cayayaanka nooca WhatsApp ee lagu rakibay taleefankaaga. Madaxa bogga WhatsApp ee ku yaal dukaanka app-ka ee qalabka oo cusboonaysii abka nooca ugu dambeeyay. Taabo linkiyadan si aad dhaqso u gasho: WhatsApp for Android (Google Playstore) | WhatsApp for iOS (App Store).

12. Cusbooneysii Qalabkaaga

Cusbooneysii nidaamka hawlgalka taleefankaaga haddii WhatsApp aysan wali soo dejin faylasha warbaahinta ama haddii codsiyada kale ay muujiyaan dhibaatooyin la mid ah.

Ku xidh iPhone-kaaga shabakad Wi-Fi ah oo ku xidh il koronto. Ka dib^(Afterward) , u sii gudub Settings^(Settings) > General > Cusbooneysiinta Software^{(Software Update)} oo tabo Soo dejiso oo Ku rakib^{(Download and Install)} si aad u rakibto cusboonaysiinta laga heli karo bogga.

Si aad u cusboonaysiiso Android, aad Settings > System > Advanced > System Update oo taabo Hubi wixii cusbooneed^{(Check for updates)} .

Mar labaad, tillaabooyinka cusboonaysiinta aaladdaada Android way ka duwanaan karaan kuwa sare. Tixraac buug-tilmaameedka taleefankaaga ama la xidhiidh soo saaraha qalabkaaga tilmaamo gaar ah.

13. Dib u soo geli WhatsApp

Ka saar WhatsApp^{(Remove WhatsApp)} qalabkaaga oo dib u daji appka haddii dhibaatadu sii socoto ka dib markii la isku dayo wax kasta oo kor ku xusan. Xusuusnow^(Remember) inaad kaydiso xogtaada WhatsApp^{(backup your WhatsApp data)} ka hor inta aanad ka tirtirin app-ka taleefankaaga.

Android, aad Settings > Apps & ogaysiisyada^{(Apps & notifications)} > App info (ama arag All Apps^{(See All Apps)} )> WhatsApp > Uninstall . Calaamadee sanduuqa xogta^(Keep) app-haddii aad ka hesho ikhtiyaarka qalabkaaga-oo taabo OK .

Haddii aad isticmaasho iPhone, taabo oo hay sumadda WhatsApp , taabo Delete Appka^{(Delete App)} , oo dooro Delete .

Dib u billow teleefankaaga, dib uga soo deji WhatsApp dukaanka app-ka ee qalabkaaga, oo ka dhig WhatsApp xoqan^{(set up WhatsApp from scratch)} .

WhatsApp Not Downloading Media and Documents? 13 Ways to Fix

This tυtorial covers troubleshooting fixes tо try if WhаtsApp won’t dоwnload pictures, videos, or documents from indiνidυal and group conversations. Factors that causе this problеm inclυde poоr internеt connectivity, low device ѕtоrage space, incorrect dаte and time sеttings, etc.

We’re confident that at least one of the recommendations below will fix the problem on your Android or iOS device.

[01-how-to-fix-whatsapp-not-download-media-android-iphone]

Note: Some instructions or steps in this guide may vary based on your device’s model and operating system.

1. Troubleshoot Your Internet Connection

WhatsApp requires a strong internet connection to download and send media files and documents. A slow or sluggish network connection will frustrate the process. Switch to a Wi-Fi network if you’re using cellular or mobile data. If the problem persists on a Wi-Fi connection, restart the router and move your device closer for better signal strength.

Putting your phone in and out of airplane mode can also refresh your internet and fix connectivity issues. Contact your network provider or reset your phone’s network settings as a last resort.

Reset Network Settings on Android

Go to Settings > System > Advanced > Reset options > Reset Wi-Fi, mobile & Bluetooth, and tap Reset Settings. Enter your phone’s password, pattern, or PIN to proceed.

Reset Network Settings on iPhone

Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings and enter your iPhone’s passcode.

2. Check WhatsApp Server Status

WhatsApp will exhibit different malfunctions when the instant messaging servers experience an outage or downtime. WhatsApp may fail to send or receive texts and media files during a server downtime while other features work correctly. Sometimes, messaging works while other functionalities (like WhatsApp Status) collapse.

If your internet is working correctly, but WhatsApp isn’t downloading media, check if the messaging app’s servers are operational. Reputable site-monitoring platforms like DownDetector and IsItDownRightNow provide reliable server status reports.

If the servers are unreachable and other WhatsApp users are experiencing similar download issues, only WhatsApp can resolve the problem. Contact WhatsApp Messenger Support to bring the downtime to their attention and wait until the servers are back up.

3. Force Stop and Reopen WhatsApp

If an app is unresponsive or some features don’t work correctly, force closing the app may resolve the problem.

Force Stop WhatsApp on Android

Go to Settings > Apps & notifications > App info (or See All Apps) > WhatsApp > Force Stop and tap OK.

Alternatively, long-press the WhatsApp icon on the home screen or app launcher, tap App info, and select Force Stop.

Wait a few seconds and tap Open to relaunch WhatsApp. Try downloading a file from an individual or group conversation and check if it works. 

Force Stop WhatsApp on iPhones

For iPhones without a Home button, swipe up from the bottom of the screen to open the App Switcher. Swipe up on WhatsApp’s preview to close the app.

If your iPhone has a Home button, double-click the Home button, and swipe up on WhatsApp to close it.

Afterward, launch WhatsApp, open a conversation, and download images or documents that failed to download earlier.

4. Turn On “Save to Camera Roll”

Unlike Android, WhatsApp for iOS doesn’t automatically save downloaded media files to your device’s storage. Instead, media files and documents are saved as WhatsApp data. Change your WhatsApp chat settings if you want media files saved automatically to your app gallery.

Launch WhatsApp, select Settings, tap Chats, and toggle on Save to Camera Roll.

Enabling this option may increase the amount of storage space consumed by WhatsApp. However, there are other significant ways to reduce the size of WhatsApp on your iPhone.

5. Check WhatsApp Storage Permission

WhatsApp won’t download or save media files to your device’s storage or gallery if it doesn’t have storage permission. Open the WhatsApp info page in your device’s settings menu and grant the app storage access.

Grant WhatsApp Storage Permission on Android

Open WhatsApp’s app info page, select Permissions, set it to Allow.

Grant WhatsApp Gallery Permission on Android

Does WhatsApp display a “WhatsApp does not have access to your photos or videos” error when you save media files? That tells you the app doesn’t have access to your photo gallery.

To stop this error, go to Settings > WhatsApp > Photos and select All Photos.

That grants WhatsApp access to your iPhone’s media library. Reopen the WhatsApp conversation and try downloading the photo/video.

6. Free Up Storage Space

Low or insufficient storage space could also be why WhatsApp isn’t downloading media and documents. Check your phone’s storage status and ensure there’s space to house the file you want to download.

Go to Settings > General > iPhone Storage to check how much free storage your iPhone has.

If your iPhone is (almost) packed, offload unused apps or use these seven apps to free up storage space.

On Android devices, go to Settings > Storage (or Settings > About phone > Storage) to check your device’s storage status. If your phone uses stock Android, tap Free Up Space to use the file manager’s cleaning tool to free up space.

The tool will delete duplicate files, old screenshots, blurry photos, and other unneeded files consuming internal storage space. Transferring files to an external SD card is another brilliant workaround to freeing up space without deleting anything.

7. Ask the Other Person to Resend

When someone sends you photos, videos, or documents on WhatsApp, you have 30 days to download the file. WhatsApp deletes the file from its servers if you don’t download it in 30 days.

WhatsApp will display this message when you try to download the file after 30 days: “Sorry, this media file appears to be missing. Please ask [Sender Name or Phone number] to resend it.”

If you get this message, the solution is to ask the sender to resend the picture, video, or document.

8. Update Your Phone’s Date and Time

Incorrect date and time settings will prevent your phone from connecting to WhatsApp servers. Confirm that your phone’s date and time are correct. Otherwise, you may encounter issues sending and downloading media files and documents via WhatsApp.

Close WhatsApp, update your phone’s data and time settings and retry the download.

Update Date and Time Settings on Android

1. Go to Settings, tap System, and select Date & time.
2. Enable both Use network-provide time and Use network-provided time zone.

Update Date and Time Settings on iOS

Open the Settings app, tap General, select Date & Time, and toggle on Set Automatically.

9. Clear WhatsApp Cache

WhatsApp and other Android applications save temporary or cache files on your device for quick access to recently-used information. For instance, when you use stickers and emoji, you see them in the recently-used section of the keyboard. WhatsApp stores this data as temporary files.

Despite their benefits, overaccumulation of cache files sometimes causes performance issues. If WhatsApp is still not downloading media after force closing the app, clear its cache data and check again.

Note: Clearing WhatsApp cache files won’t delete conversations, chat history, files, or app data.

Close WhatsApp and follow the steps below to clear its cache data:

1. Go to Settings > Apps & notifications > App info (or See All Apps) and select WhatsApp.
2. Select Storage & cache.
3. Tap the Clear Cache icon.

Reopen WhatsApp and check if you can now download images, videos, and documents.

10. Restart Your Phone

Rebooting your device’s operating system may fix system glitches causing WhatsApp to malfunction. Remember to close all applications before rebooting your phone so you don’t lose unsaved changes and data.

11. Update WhatsApp

The problem could also stem from bugs in the WhatsApp version installed on your phone. Head to the WhatsApp page on your device’s app store and update the app to the latest version. Tap these links for quick access: WhatsApp for Android (Google Playstore) | WhatsApp for iOS (App Store).

12. Update Your Device

Update your phone’s operating system if WhatsApp still doesn’t download media files or if other applications exhibit similar problems.

Connect your iPhone to a Wi-Fi network and plug it into a power source. Afterward, head to Settings > General > Software Update and tap Download and Install to install the update available on the page.

To update Android, go to Settings > System > Advanced > System Update and tap Check for updates.

Again, the steps for updating your Android device may vary from the above. Refer to your phone’s instruction manual or contact your device’s manufacturer for specific instructions.

13. Reinstall WhatsApp

Remove WhatsApp from your device and reinstall the app if the problem persists after trying everything listed above. Remember to backup your WhatsApp data before deleting the app from your phone.

On Android, go to Settings > Apps & notifications > App info (or See All Apps) > WhatsApp > Uninstall. Check the “Keep app data box”—if you get the option on your device—and tap OK.

If you use an iPhone, tap and hold the WhatsApp icon, tap Delete App, and select Delete.

Restart your phone, reinstall WhatsApp from your device’s app store, and set up WhatsApp from scratch.

Related posts

• WhatsApp ma shaqaynayso? 9 Siyood Oo Loo Hagaajiyo

• Badhanka Joojinta YouTube miyaanu muuqan? 6 Siyaabaha loo Hagaajin karo

• Daabacaadda Shaqada Daaqadaha Ma Tirtiri Doonto? 8+ Siyaabaha loo Hagaajin karo

• Xawaaraha soo dajinta Chrome waa gaabis? 13 siyaabood oo loo saxo

• Koodhka QR ee Mareegta WhatsApp ma shaqaynayo? 8 hagaajin la isku dayo

• Windows Media Player ma daari karo faylka: 9 Fixes

• Alt Tab ma shaqaynayo? 13 siyaabood oo loo saxo

• Sida loo hagaajiyo Marka Ogeysiisyada WhatsApp Ayan Shaqeyn

• 7 Siyaabaha ugu Wanaagsan ee lagu Hagaajin karo Koodhka Qaladka Netflix UI-113

• Windows 10 ma qaboojinaysaa? 9 Siyood Oo Loo Hagaajiyo

• Qoraal-hoosaadyada HBO Max ma shaqeeyaan? 10 siyaabood oo loo hagaajiyo

• Facebook miyay ku sii wadaa inay kaa soo baxdo? 8 Siyaabaha loo Hagaajin karo

• Bidix-guji kuma shaqaynayso Windows 10? 7da Siyaabood ee ugu Sareeya

• Jidka gaaban ee Tools-ka (Windows + Shift + S) ma shaqaynayo? 13 siyaabood oo loo saxo

• Google Drive miyaanu ku shaqayn Chromebook? 11 siyaabood oo loo saxo

• Android Auto ma shaqaynayo? 11 Siyaabood Oo Loo Hagaajiyo

• 6 Siyaabaha ugu Wanaagsan ee loo Hagaajin karo Minecraft Launcher Arinta Shaashada Madow

• 8 siyaabood oo lagu hagaajin karo "Ma haysatid ogolaansho inaad ku kaydsato goobtan" qaladka Windows

• Alaabtaada DisplayPort kama jiro? 10 siyaabood oo loo hagaajiyo

• 7 Siyaabaha ugu Wanaagsan ee lagu Hagaajin karo Koodhka Qaladka Netflix: M7053-1803