Dhawaan waxaan la kulmay dhibaatooyin yaab leh qaar ka mid ah barnaamijyada casriga ah ee Windows 8 . Qaar yar oo iyaga ka mid ah (oo aan dhamaantood ahayn) ayaa xumaaday. Markii aan bilaabayay apps-kan weligood ma bilaabin, hal ilbidhiqsi ama laba ka dib, waxa aan ku soo noqday shaashada bilowga . ^(Start)Waxaan sameeyay xoogaa cilmi baaris ah aniga oo kaashanaya goobjoogaha dhacdada^{(Event Viewer)} . Waxay ahayd in la sheegayo in apps-kaas ay ku burbureen 0xc0000005 code ka reeban iyo in faylka atidxx64.dll uu ku rakibay darawalkayga fiidiyoowga AMD/ATI uu ahaa sababta dhibaatada. Maxaa dhacayey? Sidee loo xalliyaa dhibaatadan?

Sharaxaada Dhibaatada - Faahfaahin dheeraad ah

Sidaan hordhaca ku sheegay, dhibkani ma saameeyo dhammaan barnaamijyada Windows 8 . Kaliya^(Just) apps qaar Qalabkayga Windows 8 , ma isticmaali karo abka sida AccuWeather ee Windows 8^{(AccuWeather for Windows 8)} ama Saacadda Tile Live Dijital ah^{(Digital Live Tile Clock)} . Dhammaan kuwa kale waxay u shaqeeyeen si fiican.

Maadaama aysan jirin farriimo khalad ah oo la soo bandhigay, waan wareeray. Maxaa dhacayey? Waxaan hubiyay habayntayda dab-damiska oo way fiicnaayeen. Ma aysan xannibin wax apps Windows 8 ah.^{(Windows 8)}

Dabadeed, waxaan furay Daawade Dhacdada Aaminsan^{(Event Viewer)} . Waxaan tagay Windows Logs -> Application oo waxaan raadiyay khaladaad. Wax badan iguma qaadan inaan helo.

App-kasta oo xumaaday, khaladaad iyo kood isku mid ah ayaa la galiyay. Sidoo kale, laba qalad ayaa loo sameeyay abka kasta oo la bilaabay.

Diiwaanka qaladka koowaad ayaa lagu soo bandhigay hoos. Waxay sheegtay faylka atidxx64.dll inuu yahay moduleka cilladaysan. ^{(atidxx64.dll)}Sidoo kale, 0xc0000005 code ka reeban oo yaab leh ayaa la sheegay.

Diiwaanka khaladka labaad waxa uu sheegay in "Nidaamkii la joojiyay ka reebanaan la'aan awgeed"^{("The process was terminated due to an unhandled exception")} .

Waxaas oo dhami waxay ahaayeen kuwo gilgilan laakiin waxaan haystay tafaasiil dheeraad ah oo aan ku bilaabo raadintayda.

Waxaan ogaaday in dadka ay la kulmaan dhibaatooyin la mid ah oo qaarkood ay yiraahdeen darawallada AMD/ATI waa khalad oo loo baahan yahay in meesha laga saaro. Waxaan u arkay tan xoogaa xag-jir ah oo xal ah. Haddii ay jiri lahayd wax aan ku habboonayn Windows 8 , waxay noqon lahayd mid baahsan, si fiican loo yaqaan oo Microsoft ama AMD ayaa wax ka qaban lahaa. Waxaan qiyaasay in dhibaatadu ay tahay qaabka darawalka fiidyaha loo habeeyey. Sidaa darteed^(Therefore) , waxaan bilaabay inaan tijaabiyo goob kasta, ilaa aan ka helayo midda wax burburisay.

Sababta Xididka^{(Root Cause)} - Shaandhaynta Morfological

Ka dib markii in muddo ah la tashaday dhammaan codsiyada 3D ee kaadhka fiidiyowga, waxaan ogaaday in, ka dib markii la joojiyo hal goob gaar ah, wax waliba si fiican ayey u shaqeeyeen.

Dambiiluhu wuxuu ahaa shaandhaynta morphological^{(Morphological Filtering)} . Markii la shiday, waxa burburay barnaamijyadii Windows 8 ee aan soo sheegay. ^{(Windows 8)}Markii la damiyay, wax dhib ah la'aan ayay ku shaqeeyeen.

Waa maxay shaandhaynta maskaxeed^{(Morphological Filtering)} maxayse qabataa? AMD waxay haysaa qaar ka mid ah dukumeenti hufan oo ku saabsan muuqaalkan garaafyada halkan: Ka-hortagga maaddooyinka morphological^{(Morphological Anti-Aliasing)} . Sida muuqata, waa tignoolajiyada kor u qaadaysa tayada sawirka ciyaaraha fiidyaha.

Waxa aan awood u yeeshay sidii nidaam ballaadhan oo habaysan si ay u curyaamiso waxa ay ahayd waajib, si aan meesha uga saaro dhibaatada i haysata. Si kastaba ha noqotee, darawalada AMD/ATI waxay kuu oggolaanayaan inaad abuurto profiles codsi. Sidaa darteed, ciyaaraha aan rabay inaan ciyaaro, waxaan awood u siin karaa goobtan si gooni ah, si aanan saameyn ugu yeelan shaqada barnaamijyada Windows 8 ee lagu rakibay kombayutarkayga.

Laakiin, hadal kugu filan. Sideed u damisaa? Furo "Xarunta Xakamaynta Matoorka Vision^{("AMD Vision Engine Control Center")} " Tag "Gaming -> 3D Application Settings" .

Qaybta Habaynta Nidaamka^{(System Settings)} , deji shaandhaynta Morphological^{(Morphological Filtering)} si aad Demiso^(Off) oo guji Codso^(Apply) .

Dhibaatada waa la xaliyay! 🙂

Gabagabo

Tani waxay ahayd dhibaato niyad jab leh in la haysto. Ma jiraan farriimo khalad ah, tilmaamo ay adkeyd in la helo oo xog yar ayaa laga heli karaa shabakadda. Waxaan nasiib u yeeshay in tijaabadaydu ay ii horseedday xalkan. Waxaan rajeyneynaa in maqaalkani uu caawin doono dadka kale ee la kulma dhibaatooyinka la midka ah.

Windows 8 Apps Crash Without Error Messages On AMD/ATI Video Cards

Recently І have encoυntered weird problems with ѕоme modern Windоws 8 apps. A few of them (not all) were malfυnctioning. When I was launching thеse apps they never started and, аfter a second or two, I was back to thе Start screen. I did a bit of research with the help of the Event Viewer. It was saying that those apps crashed with the 0xc0000005 exception code and that the atidxx64.dll file installed by my AMD/ATI video card driver was the cause of the problem. What was going on? How to solve this problem?

Problem Description - More Details

As I mentioned in the introduction, this problem does not impact all Windows 8 apps. Just some apps. On my Windows 8 devices, I could not use apps like AccuWeather for Windows 8 or Digital Live Tile Clock. All others worked just fine.

Since no error messages were shown, I was baffled. What was going on? I checked my firewall settings and they were fine. It was not blocking any Windows 8 apps.

Then, I opened the trusty Event Viewer. I went to Windows Logs -> Application and looked for errors. It did not take me long to find them.

For each app that was malfunctioning, the same errors and codes were logged. Also, two error logs were created for each app being launched.

The first error log is displayed below. It mentioned the atidxx64.dll file as the faulting module. Also, a weird 0xc0000005 exception code was mentioned.

The second error log said that "The process was terminated due to an unhandled exception".

This was all gibberish but I had more details to start my search with.

I found people encountering similar problems and some said that the AMD/ATI drivers are at fault and that they need to be removed. I found this a bit extreme for a solution. If there was any incompatibility with Windows 8, it would have been widespread, well known and Microsoft or AMD would have done something about it. I figured the problem must be in the way the video driver is configured. Therefore, I started experimenting with each setting, until I found the one that made things crash.

The Root Cause - Morphological Filtering

After tinkering for a while with all the 3D application settings of the video card, I found that, after disabling one specific setting, everything worked just fine.

The culprit was Morphological Filtering. When it was turned on, the Windows 8 apps I mentioned crashed. When it was turned off, they worked without any issues.

What is Morphological Filtering and what does it do? AMD has some decent documentation about this graphic feature here: Morphological Anti-Aliasing. Apparently, it is a technology that enhances the quality of the image in video games.

I had it enabled as a system wide setting so disabling it was a must, in order to get rid of the problem I was having. However, the AMD/ATI drivers allow you to create application profiles. Therefore, for the games I wanted to play, I could enable this setting separately, so that I don't impact the functioning of the Windows 8 apps installed on my computer.

But, enough talk. How do you disable it? Open the "AMD Vision Engine Control Center". Go to "Gaming -> 3D Application Settings".

In the System Settings category, set Morphological Filtering to Off and click Apply.

Problem solved! 🙂

Conclusion

This was a frustrating problem to have. No error messages, clues that were hard to find and there was little information available on the web. I was lucky that my experiment led me to this solution. Hopefully this article will help others encountering similar problems.

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