Mid ka mid ah dekedihii USB-ga^(USB) ee ku jiray kombayutarkayga ayaa shaqada joojiyay ka dib markii aan ku xidhay qalab USB ah oo aan ka saaray aniga oo aan dibadda u saarin. Waxaan sameeyay malaayiin jeer, laakiin waxay u egtahay in nasiibkaygu uu ugu dambeyntii dhammaaday. Dekeddu waxay ugu muuqatay inay ku fiican tahay Maareeyaha Aaladda^{(Device Manager)} sababtoo ah ma jiraan wax khalad ah ama calaamado digniin ah.

Markaa ka dib markii aan waxoogaa akhriyay khadka internetka, waxaan la kulmay maqaal Microsoft ah oo ii sheegay inaan horay u socdo oo aan ka saaro Koontaroolayaasha Martigelinta USB-^{( USB Host Controllers)} ga ee hoos yimaada Xakamaynta Basaska Serial USB^{(USB Serial Bus Controllers)} ee Maareeyaha Aaladda^{(Device Manager)} . Intaa ka dib, kaliya waa inaad dib u bilowdo kombuyutarkaaga, Windows -na waa inuu mar kale helaa qalabka oo uu rakibo. Hagaag^(Well) , sax maaha. Waxaan tan hore u sameeyay oo sida caadiga ah si fiican ayey u shaqeysaa, laakiin waqtigan nasiibkaygu mar kale wuu guuldarreystay oo halkii aan mar kale ka shaqeyn lahaa hal deked USB dhintay, dhammaan dekedihii ^(USB)USB way dhinteen!

Waxa runtii qosol badan ahaa in jiirka USB-ga^(USB) ee ku xiran iyo kiiboodhka ay si fiican uga shaqeeyeen BIOS - ka oo ay xitaa shaqeysay markii aan ku rakibay nidaam ka duwan nidaamka boot-ka, laakiin isla markiiba Windows 7 ayaa bilaabay, waxay dili doontaa dhammaan awooda USB-ga^(USB) . qalabka.

Hadda maqaal kasta oo caawinaad ah oo aan akhrinayay oo leh tan ku dhufo ama ka saar darawalkan ama soo dejiso XYZ gabi ahaanba waa wax aan faa'iido lahayn sababtoo ah ma haysan wax qalab ah oo aan wax ku dhejiyo! Qiyaastii hal saac ka dib waxaan bilaabay inaan dareemo in aan dhab ahaantii dib u soo celinayo OS-ka, laakiin nasiib wanaag xalkii ugu dambeeyay ee aan isku dayay ugu dambeyntii wuu shaqeeyay. Dekedii USB-ga^(USB) ee dhimatay wali waa dhimatay, laakiin taasi waa qoraal kale oo maalin kale ah. Maqaalkan, waxaan ku mari doonaa tillaabooyinka kala duwan ee aad qaadi karto si aad isugu daydo inaad mar kale geliso nidaamkaaga haddii aanad hadda lahayn mouse ama kiiboodhka.

Habka 1 - Isku day PS2 Ports

Maqaalkii ugu horreeyay ee aan akhriyay markii aan raadinayey dhibaatadan waxaan ku sheegay ku dhejinta kumbuyuutarka PS2 iyo mouse ka dibna helitaanka. Horey ayaan uga fikiray taas, laakiin kumbuyuutarkaygu waa ka cusub yahay sidaas darteed wuxuu leeyahay oo keliya dekedaha USB ! Haddii aad nasiib u leedahay inaad weli haysato dekedaha PS2 , markaa waxaad u baahan tahay oo kaliya inaad hesho kiiboodhka iyo jiirka hore si aad dib ugu hesho. Haddii aad aniga ila mid tahay oo aad leedahay dekedaha USB-ga^(USB) , ka dib akhri!

Habka 2 - Hubi BIOS ah

Talaabada xigta waa inaad hubiso BIOS oo arag haddii si uun USB uu naafo ahaa. Waxaad si aad ah u hubin kartaa inaysan naafo ahayn haddii aad weli isticmaali karto qalabkaaga USB inta aad ku jirto jawiga boot-ka-hor. Haddii ay dhimato oo kaliya marka Windows uu bilaabo in la soo shubo, markaas waxay u badan tahay inay karti u yeelato.

Aad uga taxaddar inaadan dejimaha u beddelin USB Disabled ! Haddii aad sidaas sameyso, markaa xitaa ma awoodi doontid inaad isticmaasho kumbuyuutarka USB inta aad ku jirto ^(USB)BIOS oo aad runtii dhibaato geli doonto. Sida kaliya ee aad awood ugu siin karto kumbuyuutarka USB ka dib ^(USB)USB - gaaga naafada ah ee BIOS waa inaad isticmaasho jiirka PS2 ama ka saar batteriga CMOS ee Motherboard-ka! Ilaa aad rabto in aad kala goyso kombayutarka mooyaane, xaqiiqdii ha joojin USB haddii aanad lahayn wax dekedo PS2 ah. ^(PS2)Haddii USB-ga^(USB) uu shaqaynayo, taas oo ay u badan tahay inay ahaan doonto, ka dibna u gudub habka xiga.

Habka 3 - Soo Celinta Nidaamka

Habkani waa kan ugu dambeyntii ii shaqeeyay. Runtii aad ayaan u nasiib badanahay sababtoo ah waxaan hadda rakibay barnaamij maalin ka hor oo Windows ayaa si toos ah iigu abuurtay barta dib u soo celinta. Waxaan rajeyneynaa^(Hopefully) , ma aadan gabcin nidaamka dib u soo celinta nidaamkaaga sababtoo ah haddii aad sameyso, waxaad u baahan doontaa inaad qaado tillaabooyin adag si aad mar kale u shaqeyso kumbuyuutarka iyo jiirkaaga.

Si aad tan u samayso, waxaad u baahan tahay inaad riixdo furaha F8 isla marka ay ^(F8)Windows soo degayso. Marka aad aragto astaanta soo saaraha kombayutarka, waa in aad bilowdaa in aad hoos u dhigto F8. Haddii aad leedahay laba boot system ama multi-disk system oo ay tahay inaad doorato darawalka aad rabto inaad ka bootiso, horay u soco oo ka dooro OS-kaas ama diskka liiska iyo isla markaaba markaad taabato Gelida^(Enter) , taabo oo hayso F8 furaha. Taasi waa inay ku gelisaa wada-hadalka Windows 7 Advanced Boot Options .

Waxaad hore u sii socotaa oo dooranaysaa Kombuyuutarkaaga Dayactir^{(Repair Your Computer)} . Waxaan isku dayay in aan galo Safe Mode sidoo kale, laakiin kiiboodhka iyo jiirka ayaa wali diiday in ay shaqeeyaan, markaa taasi waxay ahayd dhamaad dhintay. Hadda waxaad arki doontaa liiska fursadaha soo kabashada nidaamka.

Guji ^(Click)System Restore oo waxaad heli doontaa sanduuqa wada hadalka ee la yaqaan halkaas oo aad ka dooran karto barta soo celinta. Waxaa cad in aad rabto in aad doorato mid la abuuray ka hor intaysan dhibaatadaadu dhicin. Sida caadiga ah, waxay kuu dooran doontaa mid, laakiin waxaad dooran kartaa mid ka duwan haddii aad rabto.

Markaad dib u soo celiso, waa inaad fiicnaataa inaad tagto oo mar labaad gasho kiiboodhka iyo jiirkaaga. Haddii aanad lahayn barta dib u soo celinta, markaa waxaad tahay nasiib badan. Nasiib darro, waqtigan, ma awoodin inaan helo xalal kale oo dammaanad ah oo ka baxsan dekedaha PS2 iyo soo celinta nidaamka. Waxaa jira qaar ka mid ah fursadaha ugu dambeeya ee hail-mary oo aan hoos ku taxay.

Habka 4 – CMOS Battery

Tani waxay u badan tahay inaysan ku caawin doonin sababtoo ah dhibaatadu waxay la xiriirtaa Windows , laakiin waxaad siin kartaa tallaal. Mahadsanid ka saarida chip-ka CMOS ma aha wax xun. Kaliya waa inaad furto kiiskaaga oo aad ka heshid baytari yar oo wareegsan ee Motherboard-ka, kaas oo badanaa si fudud loo arki karo.

Habka 5 - Dayactir Ku rakib Windows 7

Haddii aadan haysan barta dib u soo celinta, markaa ikhtiyaarka ugu dambeeya waa in la sameeyo dib u habeyn. Tani waxay bedeli doontaa wadayaasha jiirka iyo kiiboodhka kuwii asalka ahaa waana inaad mar kale shaqaynaysaa. Rakibaadda dayactirka ayaa si fudud dib u rakibi doonta Windows OS , laakiin ma tirtiri doono xogtaada.

Nidaamku si cadaalad ah ayuu u dheer yahay waxayna qaadan doontaa waqti, laakiin way ka fiican tahay inaad dib u rakibto Windows -ga gebi ahaanba. SevenForums waxay leedahay tabobar cajiib ah oo kugu socodsiinaya habka oo dhan oo sharxaya dhammaan baaqyada, iwm.

Habka 6 - Dib u cusbooneysii Windows 8

Haddii aad isticmaalayso Windows 8 , waxaa laga yaabaa inaad leedahay nasiib badan. Waxaad isku dayi kartaa inaad dib u cusbooneysiiso PC-ga, taas oo ah ikhtiyaar ku cusub Windows 8 . Akhri qoraalkaygii hore ee ku saabsan sida loo sameeyo dib u cusbooneysiinta Windows 8^{(perform a refresh on Windows 8)} . Si taas loo sameeyo, waxaad marka hore u baahan doontaa inaad gasho wada hadalka Soo-kabashada Nidaamka Windows 8 .

Waxa kale oo aad akhrin kartaa hagaha rakibaadda dayactirka ee Windows 8 oo ay abuurtay EightForums , isla goobta sida SevenForums , oo kaliya loogu talagalay walxaha Windows 8 . Mar labaad^(Again) , ma lumin wax xog ah, laakiin waa inaad mar kale haysataa mouse iyo kiiboodhka shaqada.

Waxaan rajeyneynaa, inaad dib ugu heli karto kombuyutarkaaga adigoo isticmaalaya mid ka mid ah hababka kore! Haddii kale, halkan ku dheji faallo ku saabsan waxaad isku dayday, meesha aad ku xayirtay, iwm waxaanan isku dayi doonnaa inaan ku caawinno. Ku raaxayso!

Troubleshoot Keyboard and Mouse Not Working in Windows

One of the USB ports on my desktop computer stopped working аfter I had plugged in a USB device аnd removed it without ejecting. I’vе done it a million times, but it looked like my luсk finally ran out. The port seemed fine in Device Manager because there were no error or warning icons.

So after doing a bit of reading online, I came across a Microsoft article that told me I should go ahead and uninstall the USB Host Controllers under USB Serial Bus Controllers in Device Manager. After that, you just have to restart your computer and Windows should find the hardware again and install it. Well, not exactly. I’ve done this before and normally it works just fine, but this time around my luck failed again and instead of having that one dead USB port working again, all of my USB ports were dead!

What was really funny was that the connected USB mouse and keyboard worked fine in the BIOS and it even worked when I loaded a different operating system on my dual boot system, but the instant Windows 7 started up, it would kill all power to the USB devices.

Now every help article I was reading that said click on this or uninstall this driver or download XYZ was completely useless because I had no input device to click on anything! After about an hour I started getting nervous that I would actually have to reinstall the OS, but thankfully the last solution I tried finally worked. The dead USB port is still dead, but that’s another post for another day. In this article, I’m going to go through the different steps you can take to try to regain access to your system if you currently have no mouse or keyboard access.

Method 1 – Try PS2 Ports

The first article I read when searching for this problem mentioned attaching a PS2 keyboard and mouse and then getting access. I had already thought of that, but my computer is newer and therefore only has USB ports! If you’re lucky enough to still have PS2 ports, then you just need to find an older keyboard and mouse to use to gain back access. If you’re like me and only have USB ports, then read on!

Method 2 – Check the BIOS

The next step is to check the BIOS and see if somehow USB was disabled. You can pretty much be sure it’s not disabled if you can still use your USB device while in the pre-boot environment. If it only dies when Windows starts to load, then it’s probably enabled.

Be very careful not to change the settings to USB Disabled! If you do that, then you won’t even be able to use your USB keyboard while in the BIOS and you’ll really be in trouble. The only way to enable a USB keyboard after your disabled USB in the BIOS is to either use a PS2 mouse or remove the CMOS battery off the motherboard! Unless you want to be taking apart your computer, definitely don’t disable USB if you don’t have any PS2 ports. If USB is enabled, which it probably will be, then move on to the next method.

Method 3 – System Restore

This method is the one that finally worked for me. I was really lucky because I had just installed a program the day before and Windows created a restore point for me automatically. Hopefully, you didn’t disable system restore on your system because if you did, you’re going to have to take more drastic measures to get your keyboard and mouse working again.

To do this, you need to press the F8 key right when Windows is about to load. Once you see the logo for the computer manufacturer, you should start holding down F8. If you have a dual boot system or a multi-disk system where you have to choose which drive you want to boot from, go ahead and select that OS or disk from the list and the instant after you press Enter, press and hold the F8 key. That should get you into the Windows 7 Advanced Boot Options dialog.

You’re going to go ahead and choose Repair Your Computer. I tried logging into Safe Mode also, but the keyboard and mouse still refused to work, so that was a dead end. Now you’ll see a list of system recovery options.

Click on System Restore and you’ll get the familiar dialog box where you can select a restore point. You obviously want to pick one that was created before your problem occurred. By default, it will pick one for you, but you can choose a different one if you like.

Once you restore, you should be good to go and have access to your keyboard and mouse again. If you didn’t have a restore point created, then you are pretty much out of luck. Unfortunately, at this point, I haven’t been able to find any other guaranteed solutions outside of PS2 ports and system restore. There are some last resort hail-mary options I’ve listed below.

Method 4 – CMOS Battery

This probably won’t help because the problem is related to Windows, but you can give it a shot. Thankfully removing the CMOS chip is not all that bad. You just have to open your case and find the little round battery on the motherboard, which is usually easily visible.

Method 5 – Repair Install Windows 7

If you don’t have a restore point, then the last resort option is to perform a repair install. This will replace the mouse and keyboard drivers with the original ones and you should be working again. A repair install will simply re-install the Windows OS, but will not delete your data.

The process is fairly long and it will take some time, but it’s better than having to re-install Windows altogether. SevenForums has an awesome tutorial that walks you through the whole process and explains all the caveats, etc.

Method 6 – Refresh Windows 8

If you’re using Windows 8, you might have a bit more luck. You can try to Refresh the PC, which is a new option in Windows 8. Read my previous post on how to perform a refresh on Windows 8. In order to do that, you’ll first need to get into the Windows 8 System Recovery Options dialog.

You can also read the repair install guide for Windows 8 created by EightForums, the same site as SevenForums, just for Windows 8 stuff. Again, you don’t lose any data, but you should have a working mouse and keyboard again.

Hopefully, you can get access back to your computer using one of the methods above! If not, post a comment here about what you tried, where you got stuck, etc and we’ll try to help. Enjoy!

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